Cigna

  www.cigna.com
  www.cigna.com
Work in HR? Unlock Free Profile
There are newer employer reviews for Cigna

 

Good company, pay not as favorable

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - CSA  in  McLean, VA
Current Employee - CSA in McLean, VA

I have been working at Cigna full-time for more than a year

Pros

Movement available for current employees

Cons

Pay for experienced employees not sufficient

Advice to ManagementAdvice

More concise training

Recommends
Positive Outlook
Approves of CEO

537 Other Employee Reviews for Cigna (View Most Recent)

Sort: Rating Date
  1.  

    STD Claim Manager who was hopeful in the beginning but ended up very disappointed.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Pros

    Flexible work schedule, generous vacation time, onsite cafe and health clinic, convenient office location, I'm having a hard time coming up with anything else.

    Cons

    Poor management, poor pay, little advancement opportunities, dysfunctional and toxic work environment. The inexperienced team leads who play favorites and micromanage, catty and clique-y coworkers who lack business maturity, old antiquated corporate culture and structure, lots of office politics, out dated systems combined with being forced to endure verbal abuse on a daily basis from your customers made for a really bad environment. If a customer becomes irate, it is put back on you as if it's completely your fault - there is constant negativity with zero praise or appreciation. Non exempt employees are told they have to get an unmanageable amount of work done on a daily basis yet overtime pay was not approved - meaning you work for free or get reprimanded for not having certain things done. You can be a top performer and told that on a regular basis and told that you are next in line for a promotion - but when it comes time for Cigna to put their money where their mouth is, your team lead comes up with a myriad of things for you to work on and says not only do you not get any promotion but your raise is minuscule. Directors are aware of the dysfunction but do nothing to improve it. You have little to no access to HR, you call and wait in a queue and end up at a dead end.

    Advice to ManagementAdvice

    Re-evaluate the leadership, the workload, the yearly review process and pay, the workplace environment and culture. This amount of turnover doesn't just happen normally - there are common denominators that have caused it year over year. A lot of really good employees who could have been great assets to Cigna left because of the multiple issues that create an almost hostile work environment. Really be honest about who the common denominators are and get rid of them - regardless of their title.

  2.  

    Terrible corporate culture, utter lack of respect for employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Audit Review Senior Associate  in  Eden Prairie, MN
    Former Employee - Audit Review Senior Associate in Eden Prairie, MN

    I worked at Cigna full-time for more than 3 years

    Pros

    Work at home opportunity was nice.
    Coworkers were fabulous.
    Office (while not working at home) was in a decent location near a lake for lunchtime walks, and a mall for running errands during the day (if you could make it on your teeny break).
    Support for nursing mothers is A+.

    Cons

    Very little room for advancement, "boys club" feel, change and responsiveness to employee feedback is nil.
    Ridiculous break/timecard policies, no schedule flexibility, job application site (even for internal hires) is convoluted and horrible - I tried referring people to the company and they gave up because of the site design.
    Furthermore, a few employees were asked to be on a "task force" to give feedback and improve the website, and did any changes come of it? Noo.

    Advice to ManagementAdvice

    Start listening to employee feedback on your annual surveys, either empower middle management more or get rid of them - as they stand they serve no one.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for Cigna

Worked for Cigna? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.