There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

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Helpful (1)

If you like not being able to use the restroom for 4-5 hours at a time then this is the job for you

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service
Current Employee - Customer Service
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Cigna full-time (More than 3 years)

Pros

The only pro would be decent pay.

Cons

There's zero room for advancement. When you inquiry about open positions you are quickly told that you are not able to apply because then your shift would have to be replaced. There are constantly system issues and nobody wants to fix them because then the call centers are not receiving calls.

Advice to Management

There's no hope. Shut it down and outsource. It's too late.

Other Employee Reviews for Cigna

  1. Great growth opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cigna full-time (More than 3 years)

    Pros

    Efforts to place the customer at the center of decision making is proving a fun challenge and inspires everyone to change they way they think across all departments. Specifically it's a great place because: -- looking to further expand branding efforts globally -- new CMO on the move -- good global network -- great people, everywhere!

    Cons

    Feels a little top heavy and depending on your role and position the work can be overwhelming. Not sure it's a 'work smart' environment. A few specific thoughts preventing me from going back: -- still trying to figure out what it means to be global -- budgets don't support their ambitions


  2. It was alt of fun working there at the beginning until new management arrived.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Recommends

    I worked at Cigna full-time (More than 3 years)

    Pros

    Employees, pay, paid time off, opportunities and incentives

    Cons

    Management, favoritism, lack of direction, disorganized, low morale (at times)


There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

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