Cigna

  www.cigna.com
Work in HR? Unlock Free Profile

519 Employee Reviews (View Most Recent)

Sort: Rating Date

4 people found this helpful  

CIGNA: A bright future

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Auditor  in  Bethlehem, PA
Current Employee - Auditor in Bethlehem, PA

Pros

Good people, great vacation/pto policies; very flexible in work schedules, room for career advancement, tuition remibursement for college. Pension plan.

Cons

Healthcare benefits are not great. I feel they should be much better for the employees of such a well recognized health care system. Merit/cost of living increases could be better. There should be more and better employee recognition events/programs. I also feel that CIGNA did a disservice to many of it's employees when it change it's infracturre to career banding. By lumping job title into bands/families that don't really apply, it enabled CIGNA essentially to underpay some of its employees and prevent them from receiving the appropriate merit increases each year due to some people being at or over the "median" salary for the band the employee was forced into. That caused a lot of dissastification in the company.

Advice to ManagementAdvice

Make sure to give more respect and take better care of the foundation of your business as it is the foundation that holds the structure together. Don't forget the "little people".

Recommends
Approves of CEO

Other reviews for Cigna

  1. 3 people found this helpful  

    a business of caring?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Customer Service Representative  in  Bethlehem, PA
    Current Employee - Senior Customer Service Representative in Bethlehem, PA

    Pros

    Though others might disagree, I think CIGNA offers a decent environment for growth. If you'd like to learn about the aspects of a job closely related to one you're in, most managers are very open to hearing your suggestions. CIGNA offers a nice environment to grow. I've seen many employees transfer from one department to another, be cross-trained between departments, and even move to other CIGNA locations. CIGNA offers flexibility with schedules, whether this is coming in later to work later, taking time off, making time up, or working around schedules that are different for one reason or another, whether this be home responsibilities or pursuing education, etc.

    Cons

    I suppose lately CIGNA hasn't been getting very good media attention. Through Sicko and various other communications media, we've heard some negative feedback. This doesn't necessarily make CIGNA a bad company to work for... just maybe a slight annoyance when dealing with comments about your employer. Another downside is CIGNA's PTO time program. Vacation, sick and personal days are all lumped into one category. Unlike places that designate a certain amount of vacation, sick and personal days per year, CIGNA lumps them all into one. There are complaints about our healthcare choices. If you're a relatively healthy person who only needs routine check-ups, these plans are for you. Otherwise you might find yourself complaining about deductibles or HRA funds. I don't find pay to be competitive at all. It's a joke to get a review and a raise and then have your manager show you your market value. According to that little piece of paper, I am currently being paid around $9k less than my market value. No chance for cost of living raises when we so desperately need them.

    Advice to ManagementAdvice

    Stay consistent and keep your word. There are too many disgruntled employees out there who feel fed-up with certain levels of management. Know your employees. It means more than you realize to have a manager who takes the time to touch base with you once in awhile. Supervisors are there to deal with us on a daily basis. It's difficult to really trust senior management when they couldn't pick you out of a line-up.

    No opinion of CEO
  2. 1 person found this helpful  

    Solid/unspectacular place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Consultant  in  Claymont, DE
    Current Employee - Consultant in Claymont, DE

    Pros

    Large, fairly progressive company; leadership at high levels seem out in front of market trends and have lucid plan for growing company and market share; organization is very accommodating with respect to work/life balance in my experience.. International division is a very strong contributor to organization - is small and still has some autonomy within overall corporate structure.. International's leadership team has improved markedly in past year with new faces and ideas in many areas.. business casual dress code.. education and training opportunities seem to be available and encouraged..

    Cons

    Promotion philosophy is mediocre at best; already seen a number of very talented, well-qualified people pursue and be offered positions of greater responsibility within the organization only to find that the company's compensation structure seems to cap would-be salary increases at 5-8% regardless of current salary.. many end up refusing rather than taking new position with % salary increase not commensurate with % increase of responsibilities. Some have left the company due to frustration. Lesson: not being cheated when negotiating entry salary with company will at least offer a higher base from which future promotion increases will be calculated.

    Also, the health benefits offered take some getting used to - Health Reimbursement Account and Health Savings Account is it. Premiums coming out of the paycheck are a little cheaper, but the potential to pay much, much more out of pocket is definitely there. Dealing with administrative tasks related to paperwork (filing claims, etc.) while following up with Customer Service over the phone is another hidden cost..

    Advice to ManagementAdvice

    CIGNA does seem to do a better job of placing importance on work/life balance (remote working arrangements, etc.) than other places I've been. Would like to see a review of compensation philosophy as it relates to promotions - encourage promoting from within by allowing flexibility in awarding compensation increases.

    Approves of CEO
There are newer employer reviews for Cigna.

Worked for Cigna? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.