Cigna

  www.cigna.com
  www.cigna.com
There are newer employer reviews for Cigna

1 person found this helpful  

Frustrated by ongoing patchwork repairs that never fixed underlying root problems.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Systems Analyst in Philadelphia, PA
Former Employee - Systems Analyst in Philadelphia, PA

I worked at Cigna full-time (more than 10 years)

Pros

Large company able to continue operations through business cycles that are typical in the insurance business.

Cons

Division-level management rotated through leadership positions in areas outside their realm of expertise. Infrastructure layered and difficult to work with and to maintain. Growth opportunities limited by pigeon-holing people in maintenance roles for ancient systems that exist after suspended efforts to replace them.

Advice to ManagementAdvice

Fix things, stop patching them.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

594 Other Employee Reviews for Cigna (View Most Recent)

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  1. 1 person found this helpful  

    Great in the beginning, terrible in the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Minneapolis, MN
    Former Employee - Business Analyst in Minneapolis, MN

    I worked at Cigna full-time (more than 10 years)

    Pros

    Great Dental plan.
    Local, divisional, Middle Management was very flexible about work schedules.

    Cons

    Senior management claimed that employees were an important asset but failed to demonstrate that. Instead it was made abundantly clear that large Shareholders were the audience we were catering to.
    Internal customers were often ignored or put off until their problem went away, or they adjusted to it.
    Processes ended up being more important that the actual work.
    Quality was not important, speed was.

    Advice to ManagementAdvice

    Recognize that your employees are what make you successful. When a division has a proven track record of profitability and quality, perhaps you could find a way to adapt some of their work solutions instead of forcing them to use the same processes that provide poor quality products.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Good place to be...for now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Horsham, PA
    Current Employee - Business Analyst in Horsham, PA

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Good benefits overall, good paid time off and ability to buy vacation days

    Cons

    Local site management has limited experience with people issues and fosters it's own culture away from corporate culture. No on-site HR appears to be by design for better people control

    Advice to ManagementAdvice

    Try listening to the talented people in your organization. Don't simulate caring....care!

    Recommends
    Neutral Outlook
    Approves of CEO
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