Cincinnati Bell

  www.cincinnatibell.com
  www.cincinnatibell.com
There are newer employer reviews for Cincinnati Bell

 

Great company to have on your Resume

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative
Former Employee - Customer Service Representative

I worked at Cincinnati Bell full-time

Pros

If you are offerd to work for the company I mostly say I would recommend it especially if you really need a job. Pay is decent and can be rewarding, decent benefits, lots of training provided, hard work is usually noticed, incentives, cool perks with the local business's around the cincinnati area.. Fioptics should keep the company moving upward for the most part

Cons

expect to deal with very angry dissatisfied customers ( if in sales and or csr) for poor service and outsourcing to phillipines for some call center departments that deal with crucial information on accounts for a local company, Cincinnati bell is responsible for 200 job cuts in 2012 call center, the systems used are entirely way to outdated and disorganized for a technology based company, lots of micromanagers, other departments are never on the same page with anything at all can be very stressful.

Recommends
Positive Outlook
Disapproves of CEO

75 Other Employee Reviews for Cincinnati Bell (View Most Recent)

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  1.  

    Good pay and benefits but industry pressures

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Cincinnati, OH
    Former Employee - Director in Cincinnati, OH

    I worked at Cincinnati Bell full-time (more than 10 years)

    Pros

    Pay and benefits were good

    Cons

    Layoffs every year
    High financial pressure

    Advice to ManagementAdvice

    Listen more to employee ideas

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Good Local Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analytics Manager in Cincinnati, OH
    Former Employee - Analytics Manager in Cincinnati, OH

    I worked at Cincinnati Bell full-time (more than 10 years)

    Pros

    Great teams dedicated to making sure that team is supported and everyone works together. I really felt like I was a member of the team and have friends for a lifetime.

    Cons

    Fast paced very competitive industry and frequent layoffs within the business can make the environment untenable for most people.

There are newer employer reviews for Cincinnati Bell

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