Cinemark
3.1 of 5 211 reviews
www.cinemark.com Plano, TX 5000+ Employees

211 Employee Reviews (View Most Recent)

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2 people found this helpful  

Cinemark, its really not a great place to work...

Assistant Manager (Current Employee)

ProsFree movies. Really the best reason to work for Cinemark/ Century is FREE movies.

First job/job experience. Cinemark goes through employees by the season, so for teens looking for a first job it's a good place to go.

Work Schedule. You work schedule is generally very flexible and can conform to high school or college students wanting to work 1-5 days per week. Generally shifts range from open - 5, 2-10, 5 - close... but they can also fit you in for a 2-5 work period depending on your schedule.

Cons-Hourly Pay. Hourly pay is minimum wage at most locations, and most locations honestly expect hourly employees on the floor staff level to quit before giving out raises.

-Loyalty. Cinemark honestly does not care how long you have been with them if you are on the floor staff/ assistant manager level. Employees who have consistently worked for the company for 3-5+ years find it hard to get raises or promotions. You will often find employees who have worked at the company for 5+ years(floor staff & assistant managers) and will be making 50 cents more than someone who just got hired. For a company that makes somewhere in the billions of dollars per year, they are extremely tight with money.

-Rude Customers. You will find rude customers at all jobs that deal with the public, but one of Cinemarks main concerns is customer service. Most customers who have a complaint will be offered free movies passes regardless of what they are complaining about, and they catch onto this rather quickly. Sometimes you will see that same people complaining about the smallest of things every visit just to get free passes.

Advice to Senior ManagementFeel free to read any of the problems listed under downsides and address them!

Mainly, your company makes billions per year, yet you pay minimum wage and offer little-no raises regardless of performance. You should reward those who perform well. Loosen your budget just a little bit.

No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Company executives have their goals in the right place - taking care of employees & customers

    General Manager (Current Employee)
    San Francisco, CA

    I have been working at Cinemark full-time for more than 10 years


    Pros: Fun environment, free movies, meet lots of new friends, exciting place to be… Cons: working weekends & holidays, late nights, dealing with the public and complaints,… Advice to Senior Management: higher pay structures for lower/middle management would be nice Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    They Can Do Better

    Bartender (Current Employee)
    Culver City, CA

    I have been working at Cinemark full-time for less than a year


    Pros: Cinemark gave me my very first job as bartender w/… Cons: Restaurant and bar tend to be very slow unless a… Advice to Senior Management: Stop promoting kids w/ no education and/or experience over people that do. Effective and competent people need to help run the restaurant. The bar can… No, I would not recommend this company to a friend More
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