Cintas

www.cintas.com
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There are newer employer reviews for Cintas

1 person found this helpful  

High Demands, Low Pay

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Partner in Portland, OR
Current Employee - Partner in Portland, OR

I have been working at Cintas full-time (less than a year)

Pros

40 hour work week with weekends off.

Cons

The pay is ridiculously low while the demands are high. I switched positions 2 months ago but I'm not even making what the position starts at. I'm expected to take over for other people, also with higher paying jobs, on a regular basis. Very little incentive to perform based on this alone.

Drivers at this location are rude, get in the way, make messes for others and still expect your help. I guess a sense of entitlement comes with the uniform.

In safety champion meetings, employees are encouraged to take matters with co-workers into their own hands. Management doesn't want to deal with that part of their job. In response to a comment made that not everyone was doing their morning stretches, the floor manager actually said "Legally we can't make them do the stretches, but we can peer pressure them into it."

The friendly facade wears thin but you can count on management dropping it whenever there's an opportunity to speak to you in a condescending tone. Which happens often. When the corporate people come in, they speak to the employees as though they're in kindergarten. It's embarrassing and demeaning.

Not enough time is given off for major holidays.

Advice to ManagementAdvice

PAY YOUR PEOPLE.
Set up labor grades, a basic rate of pay for each position, and give it to your employees the day they begin doing that job. The wages are at the root of your high turn over rate. People will work hard for you and overlook a lot of things if they're being paid a wage a person can actually live on.

Doesn't Recommend
Negative Outlook
No opinion of CEO

787 Other Employee Reviews for Cintas (View Most Recent)

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  1.  

    Service Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cintas

    Pros

    Very competitive comp and benefits

    Cons

    Much more to do than time to do it

  2. 4 people found this helpful  

    Read the reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSR
    Current Employee - SSR

    I have been working at Cintas full-time (more than 5 years)

    Pros

    4 day work week, good health benefits, weekends off

    Cons

    Opportunity to advance and diversity is spoken of in initial interviews upon hire, but the opposite is true once one gets the job. Not much advancement available for minorities past the SM position. Still operates like a good ole boy company. Low pay and next to impossible numbers to hit in order to get raises. One could work years with no raise and are told, "if you want to make more, then sell more". Location spends very little on rewarding SSR's for hitting goals or SSR of the month. No equal equity for partners in sharing location profits and management is always crying broke. You are encouraged to keep your opinions and thoughts to yourself. If you do say anything, then you're isolated and counseled for having a bad attitude or corrupting others around you. In reality though, most of the other SSR's hold similar thoughts but are either afraid to say something or have been given the same isolation tactic by management, so they just stop voicing their thoughts. Management is reactive verses proactive to customer issues. Product and rental pricing is all over the board for the customer and most times the small customer is hit the hardest with outrageous pricing. The SSR is expected to not only add on products during the contract period, but also resign the customer or it could be held against the SSR in hitting monthly bonus. Much of Cintas's lost business could be resolved by fair pricing and not increasing prices for the customer 2 or more times a year throughout their agreement. Cintas attempts so many gimmicks and programs to entice the partners in ways to increase sales, but the rewards don't justify the extra time and effort needed to make them work. It's called, "kool-aid of the month". HR is totally company biased in it's thinking and quick to note any negative issue in one's file. The company is all numbers based and partners are second, when in fact, it's the partners that make the company survive. Partners are usually steered like cattle in whatever direction Cintas deems is the right path, even if it doesn't work. After awhile, we're steered another way because the previous direction didn't work. (Cintas rarely admits mistakes or program failures) The plant is literally run like a sweat shop. Sick time is available but if you don't use it, you lose it. Why not pay an incentive to partners who don't use all or a portion of their sick time. Maybe they wouldn't try to use it all up during the year. Corporate is out of touch with what goes on the average route and the hard work put in by the SSR to compensate for the inadequate and often incompetent leadership of the local plant.

    Advice to ManagementAdvice

    Take time to listen to your partners and invest more in them. Increase salary pay and make review goals reachable in order for SSR's to be given pay increases. Stop playing with commission structures. Catalog commission should be no less than 12% considering your pricing rates for catalog items. Make impromptu visits to the local plants to see what goes on for real. Go on undercover boss to see things from the vantage point of the SSR. Set realistic goals and not just growth goals. Consider the economy and struggling businesses.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Cintas

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