There are newer employer reviews for Circuit City

 

Best Job I've ever had!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Design Sales Consultant  in  Orlando, FL
Former Employee - Design Sales Consultant in Orlando, FL

I worked at Circuit City

Pros

This job gave me some great benefits. Including great medical, dental, vision, 401k, and stock purchase program. I had on average 3-4 weeks paid vacation a year. The other staff was very pleasant and you can make some long term friendships there. The retail environment can give you some good down time and some good busy time. There was a great balance of both busy work and relaxing work. Working in the TV department gave me the ability to watch virtually any movie I could think of. The employee discount allowed me to get the entertainment system I always wanted.

Cons

The retail environment could be annoying at times, with working long hours, weekends, and holidays. Working on "black Friday" was the worst. It would typically be a 15-18 hour workday. Management would always pressure you to go over and beyond to sell the products without any type of compensation. Pushing the "warranty" program could be frustrating at times, if you did not sell it you would be scrutinized by your manager. The professionalism of your co-workers felt like you had an "after school job" and not a professional one. The ability for advancement could have been much better than what it was.

Advice to ManagementAdvice

Keep up on internal business to your employees.

Disapproves of CEO

320 Other Employee Reviews for Circuit City (View Most Recent)

Sort: Rating Date
  1.  

    Great people, great opportunities, great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Systems Analyst  in  Richmond, VA
    Current Employee - Systems Analyst in Richmond, VA

    I have been working at Circuit City

    Pros

    The people. Working with some cutting edge techonology and applications.

    Cons

    Being in retail the company is subject to and facing the direct effects of the tough economic times.

    Advice to ManagementAdvice

    Continue to put focus back on the company core competencies - selling consumer electronic goods, excel in customer service and excel in support.

    Recommends
    Disapproves of CEO
  2.  

    Phil Schoonover steps down at Circuit City

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Associate  in  Springfield, MO
    Former Employee - Customer Service Associate in Springfield, MO

    I worked at Circuit City

    Pros

    Discounts and staying up on the latest electronics

    Cons

    This place was not good at all. Management was terrible. There was no communication whatsoever. It was a hodgepodge shop where the people there lacked serious competence. We were always understaffed, probably because the customer service there, which i am ashamed to be apart of, was awful. Managers were never to be found. They were always "too busy", so I sit there with an angry customer trying to tell them that i have no power to handle the issue at hand. So they in turn start getting more angry at me and all i can say is "ummmmmmm, I'm sorry?"

    Advice to ManagementAdvice

    Terrible. Some of the decisions that were made were questionable at best. Make sure you have middle management that know what they are doing. No college degree? No problem.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Circuit City

Worked for Circuit City? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.