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There are newer employer reviews for Cisco Systems

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Customer Support Engineer III

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Support Engineer III in Richardson, TX
Current Employee - Customer Support Engineer III in Richardson, TX

I have been working at Cisco Systems full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Wonderful work environment, superior benefits, great people who are just as motivated as you are to get the job done and help the end customer succeed.

Cons

Some of the previous perks were removed due to the down turn in the economy, yet while we have since posted excellent gains over previous years, those perks have not returned.

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  1. Helpful (1)

    All about Politics, not performance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in San Jose, CA
    Current Employee - Project Manager in San Jose, CA

    I have been working at Cisco Systems full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good benefits and pay, they don't look at dedication and good performance

    Cons

    can be a top performer but will get laid off down the road, don't trust Cisco

    Advice to Management

    HORRIBLE UPPER AND MIDDLE management, have "no feelings".. all about the bottom line, and not about the loyalty or dedication of long-term employees... Cisco is a "greedy" company, can care less about the employees who once believed in this company, very disappointing.


  2. Good Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Engineer in San Jose, CA
    Current Employee - Senior IT Engineer in San Jose, CA

    I have been working at Cisco Systems full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility combined with good benefits, good learning scope within the company, Very good Sr Mgmt

    Cons

    Rewards system for top performers is flawed & demotivating, a lot of politics within first/second line managers & middle mgmt (sr mgmt is good though)

    Advice to Management

    Identify real top performers and reward them instead of rewarding people who are in good books of first/second line of managers


There are newer employer reviews for Cisco Systems
There are newer employer reviews for Cisco Systems

See Most Recent

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