Cisco Systems

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4610 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

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Great benefits, constant investment in their employees.

Customer Support Engineer II (Former Employee) San Jose, CA

ProsNo company has ever treated me as well as Cisco did.
Stellar benefits.
Constant training and incentive to grow.
Regular promotion from within.
Managers were some of the finest I've ever worked for.
Basically, I had to work at a bunch of other companies before I realized just how good I had it at Cisco.

ConsPay slightly lower than the industry average.
Stock is flat, so options don't mean what they did.
From a customer's perspective the company has lost their soul and forgotten that the customers put them where they are today. Too many companies now buying ABC - Anybody But Cisco because Smartnet is expensive and of dubious benefit when engineers just send you links so you can Read The Fine Manual.
All bugs public is a lie.
Company hasn't figured out they aren't still a startup, so the workload is crushing.

Advice to Senior ManagementStop talking about taking care of your customers and actually do it. You're charging a fortune for support but aren't staffing the TAC enough to actually support their callers.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work

    IT Engineer (Current Employee) San Jose, CA

    I have been working at Cisco Systems full-time for more than a year


    Pros: Gives you lot of scope to think creatively Cons: No much perks as compared to other bay area companys Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Excellent place to intern.

    Intern - Hourly (Former Employee) San Jose, CA

    I worked at Cisco Systems full-time for less than a year


    Pros: 1) Plenty of support is available from coworkers, managers, and peers. Any issues were quickly resolved through various phone or web support systems. 2) The ability… Cons: 1) Intern hiring process through outside organizations such as Universities can be confusing and take a lot of time. 2) Some buildings have bland office… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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