There are newer employer reviews for Cisco Systems
There are newer employer reviews for Cisco Systems

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Helpful (1)

Great benefits, constant investment in their employees.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Support Engineer II in San Jose, CA
Former Employee - Customer Support Engineer II in San Jose, CA

I worked at Cisco Systems full-time (More than 3 years)

Recommends
Negative Outlook
Disapproves of CEO
Recommends
Negative Outlook
Disapproves of CEO

Pros

No company has ever treated me as well as Cisco did. Stellar benefits. Constant training and incentive to grow. Regular promotion from within. Managers were some of the finest I've ever worked for. Basically, I had to work at a bunch of other companies before I realized just how good I had it at Cisco.

Cons

Pay slightly lower than the industry average. Stock is flat, so options don't mean what they did. From a customer's perspective the company has lost their soul and forgotten that the customers put them where they are today. Too many companies now buying ABC - Anybody But Cisco because Smartnet is expensive and of dubious benefit when engineers just send you links so you can Read The Fine Manual. All bugs public is a lie. Company hasn't figured out they aren't still a startup, so the workload is crushing.

Advice to Management

Stop talking about taking care of your customers and actually do it. You're charging a fortune for support but aren't staffing the TAC enough to actually support their callers.

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  1. Great place to work!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cisco Systems

    Pros

    Flexible work schedule, great team spirit. Co-workers are very willing to teach, help, and pitch in.

    Cons

    Slow moving processes make trying to accomplish things sometimes difficult.


  2. good company, but can be confusing and confused.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at Cisco Systems full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good benefits, good people, cover every networking technologies.

    Cons

    Too many re-orgs, sending very confusing messages, and frankly the upper mgmt seems confused.


There are newer employer reviews for Cisco Systems
There are newer employer reviews for Cisco Systems

See Most Recent

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