Cisco Systems

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1 person found this helpful  

Great benefits, constant investment in their employees.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Support Engineer II in San Jose, CA
Former Employee - Customer Support Engineer II in San Jose, CA

I worked at Cisco Systems full-time (more than 3 years)

Pros

No company has ever treated me as well as Cisco did.
Stellar benefits.
Constant training and incentive to grow.
Regular promotion from within.
Managers were some of the finest I've ever worked for.
Basically, I had to work at a bunch of other companies before I realized just how good I had it at Cisco.

Cons

Pay slightly lower than the industry average.
Stock is flat, so options don't mean what they did.
From a customer's perspective the company has lost their soul and forgotten that the customers put them where they are today. Too many companies now buying ABC - Anybody But Cisco because Smartnet is expensive and of dubious benefit when engineers just send you links so you can Read The Fine Manual.
All bugs public is a lie.
Company hasn't figured out they aren't still a startup, so the workload is crushing.

Advice to ManagementAdvice

Stop talking about taking care of your customers and actually do it. You're charging a fortune for support but aren't staffing the TAC enough to actually support their callers.

Recommends
Negative Outlook
Disapproves of CEO

5770 Other Employee Reviews for Cisco Systems (View Most Recent)

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  1.  

    Good company, with some challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director in San Jose, CA
    Former Employee - Senior Director in San Jose, CA

    I worked at Cisco Systems full-time (more than 5 years)

    Pros

    Great people, market leadership and pay

    Cons

    politics across functions, needs new blood, a bit slow moving

    Advice to ManagementAdvice

    don't be afraid to change

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 7 people found this helpful  

    Good software development experience at Cisco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Morrisville, NC
    Current Employee - Software Engineer in Morrisville, NC

    I have been working at Cisco Systems full-time (more than 8 years)

    Pros

    Big company with decent benefits and opportunities to work from home.
    Good talent with lots of software experience.

    Cons

    Little training allowed during the job (not enough time or department money for classes).
    Manager turn over is very high (I've had more managers than years worked there).
    Hard to see direct connection to customer with products you are working on (too many layers of people in between).
    Yearly layoffs with little concern for talented people affected has created a bad morale situation.

    Advice to ManagementAdvice

    Stop saying management 'cares about the employees' when they obviously don't with layoff after layoff.
    Executives continue to make a killing and hop internally from job to job while the average "Joe" worries whether they will have a job next week.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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