There are newer employer reviews for Cisco Systems

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Great benefits, constant investment in their employees.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Support Engineer II  in  San Jose, CA
Former Employee - Customer Support Engineer II in San Jose, CA

I worked at Cisco Systems full-time for more than 3 years

Pros

No company has ever treated me as well as Cisco did.
Stellar benefits.
Constant training and incentive to grow.
Regular promotion from within.
Managers were some of the finest I've ever worked for.
Basically, I had to work at a bunch of other companies before I realized just how good I had it at Cisco.

Cons

Pay slightly lower than the industry average.
Stock is flat, so options don't mean what they did.
From a customer's perspective the company has lost their soul and forgotten that the customers put them where they are today. Too many companies now buying ABC - Anybody But Cisco because Smartnet is expensive and of dubious benefit when engineers just send you links so you can Read The Fine Manual.
All bugs public is a lie.
Company hasn't figured out they aren't still a startup, so the workload is crushing.

Advice to ManagementAdvice

Stop talking about taking care of your customers and actually do it. You're charging a fortune for support but aren't staffing the TAC enough to actually support their callers.

Recommends
Negative Outlook
Disapproves of CEO

4887 Other Employee Reviews for Cisco Systems (View Most Recent)

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  1.  

    Excellent place to intern.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern - Hourly  in  San Jose, CA
    Former Employee - Intern - Hourly in San Jose, CA

    I worked at Cisco Systems full-time for less than a year

    Pros

    1) Plenty of support is available from coworkers, managers, and peers. Any issues were quickly resolved through various phone or web support systems.
    2) The ability to work from home reduces the need for daily commutes and allows for increased productivity in the comfort of one's own home.
    3) There are numerous opportunities to network with peers over the summer.
    4) Interns are motivated by contests with prizes and free gifts are available at every event.

    Cons

    1) Intern hiring process through outside organizations such as Universities can be confusing and take a lot of time.
    2) Some buildings have bland office environments with cubicles separating coworkers instead of open work areas which encourage collaboration.
    3) The HQ in San Jose, CA is large and spread out so lots of driving or walking may be required.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Engineer  in  San Jose, CA
    Current Employee - IT Engineer in San Jose, CA

    I have been working at Cisco Systems full-time for more than a year

    Pros

    Gives you lot of scope to think creatively

    Cons

    No much perks as compared to other bay area companys

    Recommends
    Approves of CEO
There are newer employer reviews for Cisco Systems

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