Citi

www.citigroup.com
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People always get work done but run into down-turns on re-organization of the company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Senior Analyst in New York, NY
Former Employee - Senior Analyst in New York, NY

I worked at Citi

Pros

The team you work with is excellent and people really work as a team. There are very senior team members at Citigroup that are helpful and provide good mentoring of junior team members whenever required. Management also came up with a plan to talk to individual employees as part of their 'lunch meetings' which was a great idea to talk directly to management.

Overall, a great place to start your career but make sure if this is your first job, you at least look around to understand the importance of the people you work with and respect the company. I was happy at Citigroup from work/life balance, but pay scale was below average.

Cons

Current market turn-around and lot of re-orgs.

Advice to ManagementAdvice

None for now

Recommends
No opinion of CEO

2977 Other Employee Reviews for Citi (View Most Recent)

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  1.  

    Low tide lowers all ships

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY

    I have been working at Citi

    Pros

    Pure meritocracy - those who do the job best, get paid the best.

    Cons

    Huge company - easy to get lost if you let yourself

    Advice to ManagementAdvice

    We have a good story to tell, but no storytellers. Time for a change at the top to somebody who can generate confidence in our product - not a technocrat.

    Recommends
    Disapproves of CEO
  2. 5 people found this helpful  

    Toxic, arrogant, no controls, puts themselves above customers, poor record keeping, read on . . .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY

    I worked at Citi

    Pros

    There are no good reasons to work for this company. They treat their employees extremely poorly. As an employee, you are just a number. They expect loyalty, but they give none to employees. It is highly dysfunctional and business division heads resent one another. There is no incentive for anyone to work together. The culture is toxic and bankrupt.

    Cons

    1) Abusive supervisors and institutional apathy: I worked for this organization for 4.5 years and was promoted twice. My supervisor had an extremely hot temper and continually verbally abused his employees. Despite complaints to HR and notes on his performance review, his behavior did not change. In fact, he was promoted.

    2) Treatment of former employees: I left my job in the summer to attend graduate school and used my accrued vacation when I quit. When I left the firm, my supervisor approved my vacation and my official end date was clear (and in the HR system). Despite this, the firm continued to pay me via direct deposit for two pay periods. Once they discovered this, they had to ask me when my end date was because their HR systems were in such disarray. I asked me supervisor for details about how I was to repay the amounts and he passed it off to HR. I received a letter from HR two months later simply requesting that I pay a flat amount. I immediately sent a certified letter to Citi's "overpayment coordinator", my old supervisor and HR requesting data on the dates of the payments, the amounts of the payments, a statement that they would correct my W-2 and confirmation that they actually withheld taxes that they claimed they were owed. No one bothered to reply to my letter. 1.5 months later, I received a call from a bill collector from CitiFinancial on Christmas Eve demanding that I return her call by 2 PM that day. I called the bill collector and was spoken to quite tersely like I was a criminal or a deadbeat borrower. I again reiterated my request to the bill collector and she claimed to be sending the data that I requested. I have yet to see this data. To date, I have not repaid the company because they cannot provide the data that they would provide an employee on a pay stub.

    3) Immobility: I was promoted twice, but because of my abusive supervisor, sought work in other departments. Citi's HR policies required that a supervisor "release" an employee to take a position with another department. This made it virtually impossible to move to a different department without quitting the firm.

    4) Restricted stock lost when returning to school: I accumulated a substantial amount of unvested restricted stock after working for the firm for 4.5 years (most of my compensation was in the form of bonus, of which 25% was paid in unvested company restricted stock). When I quit to return to graduate school to upgrade my skills, the firm required me to forfeit the unvested restricted stock that I had earned. Such a practice is intended to prevent employees from leaving to go to other competitors. The affect was to punish an employee for wanting to upgrade their skills. I have no incentive to return to the firm. I told HR this, but they did not seem to care. They did not seem to care that they alienated a potential future employee, who would potentially be able to recruit classmates (from a top MBA program). Clearly, they have no interest in long-term retention of employees.

    5) Extremely political: Relations among business divisions are extremely dysfunctional. I witnessed this after working in a staff position that dealt with the management of each top division. They do not talk to one another and approach other business divisions in an adversarial manner. The resulting culture is extremely toxic. This system encourages employees not to work together and to develop deep-seated, bitter resentment toward their colleagues in other divisions.

    This list could go on! I was somewhat annoyed while working for them, but became enraged at them by their treatment after I quit (not responding to simple requests for information and harassing me with an aggressive bill collector). This is no way to retain talent. Work here at your own risk.

    Advice to ManagementAdvice

    Considering the firm is essentially insolvent (as of the end of 2008--with about $2 trillion of assets and only $131 billion of equity, the firm's equity value would be wiped out with a write-down of about 6.5% of assets, not unheard of in this environment), I think they have worse problems than their employee relations. This firm is a mishmash of acquisitions that were never integrated and has no culture. There is so much to do, I'm not sure what senior management could do to improve things. It will take years to improve.

    Doesn't Recommend
    Disapproves of CEO
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