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Extremely Disappointing Experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Personal Banker  in  Boston, MA
Former Employee - Personal Banker in Boston, MA

I worked at Citi full-time for more than a year

Pros

Pretty good starting salary. Citi has a good brand name and has a great reputation for their employee training program. Citibank has an international presence and has branches in over 120 countries so it makes it easy and interesting to work with international customers.

Cons

Horrible work life balance. Will work you into the ground between the short staffing in the branches and the "call nights" until 8pm. After you've been worked until you're completely burnt out, they continuously change goals so it makes it impossible to get a payout. The bank is doing very poorly in the Boston market which is why they have closed 9 branches, downsized to 1 banker per branch, and wiped out all business development officers. With absolutely no involvement in a saturated banking community such as Boston, how can one ever succeed? It's really a shame because as a bank Citi does have a lot to offer, but the employees working in the branches are paralyzed by red tape and useless mandatory conference calls 3 times a day that do nothing but waste time when real work could be done.

Advice to ManagementAdvice

Please listen to your employees who are working directly with Citi customers, cut back on conference calls, reward your employees with encouragement and positive feedback.

Doesn't Recommend
Negative Outlook
Approves of CEO

2629 Other Employee Reviews for Citi (View Most Recent)

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  1. 2 people found this helpful  

    AML

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compliance Analyst  in  Tampa, FL
    Former Employee - Compliance Analyst in Tampa, FL

    I worked at Citi full-time for more than a year

    Pros

    good salary
    great benefits
    fast and dynamic work environment

    Cons

    competitiveness is fostered and encouraged, regardless of the method used to deliver
    archaic systems
    non-efficient processes
    hostile work environment

    Advice to ManagementAdvice

    capital managment is key

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Job was eliminated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator  in  Boston, MA
    Former Employee - Systems Administrator in Boston, MA

    I worked at Citi full-time for more than 5 years

    Pros

    Great work life balance, always a lot of work to do, never bored, sometimes the work can be challenging.

    Cons

    Micro manager of a boss, absolutely impossible to work for.

    Advice to ManagementAdvice

    Have more faith in your subordinates, let them work without hanging over their shoulders all the time.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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