Citi

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2490 Employee Reviews (View Most Recent)

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I loved working for Citi!

Mortgage Back End Collector III (Former Employee) Phoenix, AZ

ProsI loved everyone that worked there. My Managers, Co-Workers, etc., & eventually work at home.

ConsThe Company left Phoenix & I was unable to relocate.

Advice to Senior ManagementThis is to any call banking call center. I believe it is better to focus on quality of calls rather than quantity of them. I would rather have someone have less calls per day and more time on the phone. These people are talking to Customers & doing their jobs. When they are forced to make more calls, they are so worried about that #, quality of time & quality becomes second to that. I have seen people push for the "phone time & call minimum", they are focused on calling no answers and leaving messages in order to accomplish that.

Yes, I would recommend this company to a friend

    • Culture & Values
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    Good global firm to work at. gain lots of exposure & meet people from different walks of life.

    Business Analyst (Current Employee) Newport, NJ

    I have been working at Citi full-time for more than a year

    Pros: global firm, lots of people, lot to learn, ability to… Cons: Bureaucratic, political, naturally at a big firm like this it… Advice to Senior Management: should really support people's ability to move around & progress. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
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    Cares for employees and clients

    Anonymous Employee (Current Employee) Jacksonville, FL

    I have been working at Citi full-time for more than 10 years

    Pros: Growth opportunities abound, increase knowledge base with lateral moves, Cons: Overcrowded seating, noise level, harsh lighting, and poor ventilation Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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