Citi
3.1 of 5 2,447 reviews
www.citigroup.com New York, NY 5000+ Employees

2447 Employee Reviews (View Most Recent)

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I loved working for Citi!

Mortgage Back End Collector III (Former Employee)
Phoenix, AZ

ProsI loved everyone that worked there. My Managers, Co-Workers, etc., & eventually work at home.

ConsThe Company left Phoenix & I was unable to relocate.

Advice to Senior ManagementThis is to any call banking call center. I believe it is better to focus on quality of calls rather than quantity of them. I would rather have someone have less calls per day and more time on the phone. These people are talking to Customers & doing their jobs. When they are forced to make more calls, they are so worried about that #, quality of time & quality becomes second to that. I have seen people push for the "phone time & call minimum", they are focused on calling no answers and leaving messages in order to accomplish that.

Yes, I would recommend this company to a friend

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    Rewarding

    Stock Plan Administrator (Current Employee)
    New York, NY

    I have been working at Citi full-time for more than 10 years


    Pros: There are opportunities for advancement Cons: From previous experience management doesn't inter-act with their employees. Advice to Senior Management: inter-act with more often. Yes, I would recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
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    1 person found this helpful  

    Productivity Run Amok

    Senior Vice-President (Current Employee)
    New York, NY

    I have been working at Citi full-time for more than 8 years


    Pros: Cache of working for a global name brand. Cons: Low pay, unreasonable productivity goals and lack of work life balance. Frequent, brutal… Advice to Senior Management: Speeches about how much senior management care about employees ring hollow when deeds prove the… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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