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Helpful (5)

Culture that allows self-motivated to thrive. Positive, not cut-throat.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Citi full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Perform well and you will be recognized and encouraged. Learn how to weave your way through the systems and the knowledge will become invaluable as you grow. Pay scale on the high side in comparison to other retail banks BUT you will work very hard for the extra $$ - staffing is very lean within the branch network and you will be expected to do more than you would with the same title in another bank. Client facing staff is knowledgeable and cares deeply about clients.

Cons

Certain area directors and branch managers create negative microcosms within a larger corporate structure that is more positive. Fiefdoms exist where leadership is reactionary and negative and not even all that competent. However, it is possible to navigate the tricky waters and succeed despite this. Move to a different branch or line of business and you can find excellent leadership and be valued. Help line is not consistently helpful, can take a very long time to resolve issues, especially IT.

Advice to Management

Streamline systems to talk to one another. Make it more simple to accommodate customer needs and requests without inputing data in multiple systems/data bases; such as: promotions, programs, applications and requests from customers with cross business relationships. (If cards has the client's info, share it with retail, if a private bank or global executive client has a simple account opening request, make it possible to accommodate, allow online access for a client's multiple debit cards, this list could go on and on...)

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  1. Helpful (1)

    Overly ambitious

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Dallas, TX
    Current Contractor - Anonymous Contractor in Dallas, TX

    I have been working at Citi as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    My coworkers are friendly and there's emphasis on maintaining a positive work-life balance. Managers are receptive to input from anyone within their organization.

    Cons

    Insufficient preparation time was spent identifying and mitigating the impact of recent, significant changes and has led to increased stress levels within my organization, resulting to a decrease in morale and productivity. Consequently, some full-time and contract employees have chosen to seek employment elsewhere.

    Advice to Management

    Solicit a broader scope of input into your decision-making process; communicate impending changes prior to their implementation; solicit feedback; seek a better understanding how these changes will affect your staff.


  2. Fund Accountant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citi full-time

    Pros

    Flexibility, security, look good on your resume.

    Cons

    People and not that smart. Very bad management


There are newer employer reviews for Citi
There are newer employer reviews for Citi

See Most Recent

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