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5 people found this helpful  

Culture that allows self-motivated to thrive. Positive, not cut-throat.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Citi full-time for more than a year

Pros

Perform well and you will be recognized and encouraged. Learn how to weave your way through the systems and the knowledge will become invaluable as you grow. Pay scale on the high side in comparison to other retail banks BUT you will work very hard for the extra $$ - staffing is very lean within the branch network and you will be expected to do more than you would with the same title in another bank. Client facing staff is knowledgeable and cares deeply about clients.

Cons

Certain area directors and branch managers create negative microcosms within a larger corporate structure that is more positive. Fiefdoms exist where leadership is reactionary and negative and not even all that competent. However, it is possible to navigate the tricky waters and succeed despite this. Move to a different branch or line of business and you can find excellent leadership and be valued. Help line is not consistently helpful, can take a very long time to resolve issues, especially IT.

Advice to ManagementAdvice

Streamline systems to talk to one another. Make it more simple to accommodate customer needs and requests without inputing data in multiple systems/data bases; such as: promotions, programs, applications and requests from customers with cross business relationships. (If cards has the client's info, share it with retail, if a private bank or global executive client has a simple account opening request, make it possible to accommodate, allow online access for a client's multiple debit cards, this list could go on and on...)

Recommends
Positive Outlook
Approves of CEO

2629 Other Employee Reviews for Citi (View Most Recent)

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  1.  

    Over managed, low paid workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Review  in  O Fallon, MO
    Former Employee - Quality Review in O Fallon, MO

    I worked at Citi full-time for more than 10 years

    Pros

    Medical and dental benefits start from day one
    weekends off and holidays off

    Cons

    Managers favor one employee over another because of friendships out side of the work place which makes them tend to ignore the others when problems arise

    Advice to ManagementAdvice

    Be fair to all employees and hire people for their skills, not because of their age or looks.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    It manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager
    Current Employee - IT Manager

    I have been working at Citi full-time for more than 10 years

    Pros

    Innovative, leading edge now, high performers are rewarded extremely well

    Cons

    Forced ranking performance review, very political - more then normal the higher you go

    Advice to ManagementAdvice

    Change the performance review system, let employees have freedom to perform without the scare of having a black mark for the year

    Recommends
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Citi

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