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Helpful (5)

Culture that allows self-motivated to thrive. Positive, not cut-throat.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Citi full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Perform well and you will be recognized and encouraged. Learn how to weave your way through the systems and the knowledge will become invaluable as you grow. Pay scale on the high side in comparison to other retail banks BUT you will work very hard for the extra $$ - staffing is very lean within the branch network and you will be expected to do more than you would with the same title in another bank. Client facing staff is knowledgeable and cares deeply about clients.

Cons

Certain area directors and branch managers create negative microcosms within a larger corporate structure that is more positive. Fiefdoms exist where leadership is reactionary and negative and not even all that competent. However, it is possible to navigate the tricky waters and succeed despite this. Move to a different branch or line of business and you can find excellent leadership and be valued. Help line is not consistently helpful, can take a very long time to resolve issues, especially IT.

Advice to Management

Streamline systems to talk to one another. Make it more simple to accommodate customer needs and requests without inputing data in multiple systems/data bases; such as: promotions, programs, applications and requests from customers with cross business relationships. (If cards has the client's info, share it with retail, if a private bank or global executive client has a simple account opening request, make it possible to accommodate, allow online access for a client's multiple debit cards, this list could go on and on...)

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  1. Great people and wonderful atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President
    Former Employee - Senior Vice President

    I worked at Citi full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pros included access to senior management and a variety of products to offer clients. People were experienced and professional and client centric.

    Cons

    As with most larger organizations, sometimes difficult to maneuver and do what was right for the client.

    Advice to Management

    Develop an overall culture that all divisions buy into

  2. Over managed, low paid workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Review in O Fallon, MO
    Former Employee - Quality Review in O Fallon, MO

    I worked at Citi full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Medical and dental benefits start from day one
    weekends off and holidays off

    Cons

    Managers favor one employee over another because of friendships out side of the work place which makes them tend to ignore the others when problems arise

    Advice to Management

    Be fair to all employees and hire people for their skills, not because of their age or looks.

There are newer employer reviews for Citi
There are newer employer reviews for Citi

See Most Recent

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