Citigroup – “Neutral at best”
Pros
Had a solid benefits offering but there is a ton of bureaucracy. Investments in technology have been sliding over the past few years.
Cons
Performance of organization as a whole has suffered impacting all business units. Businesses that could be developed further did not receive attention in favor of more traditional products/projects.
Advice to Senior Management
Change culture to reduce bureaucracy, more transparency to illustrate how corporation is performing as a whole. Take serious the feedback received from employeesa as part a annual employee survey process.