There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Helpful (3)

financially rewarding, somewhat monotonous, excellent experience

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Branch Manager in Boston, MA
Current Employee - Assistant Branch Manager in Boston, MA

I have been working at Citizens Bank

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

unrivaled compensation for top performing sales people
great benefits package including 9% 401k match, 8k tuition assistance, 22 paid days off
bankers hours!
best lending rates around, best deposit rates around

Cons

too many account changes and fees for the customers make it difficult to please everyone
there is way too much pressure to sell, sometimes i feel like a used car salesman

Advice to Management

Stop making us sell extra checking accounts to people that already have them with us. That doesn't grow market share it only increases cost.
You created customer commitments, live by them don't just read them off a piece of paper

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  1. Helpful (1)

    Worked there 6 years, the last 2 seemed to have a constantly changing company focus as if adrift.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Citizens Bank

    No opinion of CEO
    No opinion of CEO

    Pros

    Many good people who cared about the job, the company, and the customers and in doing the right thing ethically.

    Cons

    Upper management seemed to have a rotating flavor of the month focus that was never allowed to take root before the next trend came along.

    Advice to Management

    People can do their jobs better if you leave them to do it and not take up so much time with useless micromanagement activities.


  2. Good Place to Work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Providence, RI
    Current Employee - Anonymous Employee in Providence, RI

    I have been working at Citizens Bank

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Citizens Bank offers a decent benefits package and the opportunity to develop a career path.

    Cons

    For the last few years the company has been downsizing and may be cutting staffing in the wrong places.

    Advice to Management

    Ensure business lines are well-staffed.


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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