There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

Easy to move up if you are motivated in sales and know the right people

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Pittsburgh, PA
Current Employee - Anonymous Employee in Pittsburgh, PA

I have been working at Citizens Bank

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

The hours are good if you work at a traditional branch. There is plenty of vacation time which is a nice benefit.

Cons

Leadership is out of control. No one can make a good decision.

Advice to Management

Fired everyone in senior management and start over!

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  1. Helpful (3)

    financially rewarding, somewhat monotonous, excellent experience

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Branch Manager in Boston, MA
    Current Employee - Assistant Branch Manager in Boston, MA

    I have been working at Citizens Bank

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    unrivaled compensation for top performing sales people
    great benefits package including 9% 401k match, 8k tuition assistance, 22 paid days off
    bankers hours!
    best lending rates around, best deposit rates around

    Cons

    too many account changes and fees for the customers make it difficult to please everyone
    there is way too much pressure to sell, sometimes i feel like a used car salesman

    Advice to Management

    Stop making us sell extra checking accounts to people that already have them with us. That doesn't grow market share it only increases cost.
    You created customer commitments, live by them don't just read them off a piece of paper

  2. Helpful (1)

    Worked there 6 years, the last 2 seemed to have a constantly changing company focus as if adrift.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Citizens Bank

    No opinion of CEO
    No opinion of CEO

    Pros

    Many good people who cared about the job, the company, and the customers and in doing the right thing ethically.

    Cons

    Upper management seemed to have a rotating flavor of the month focus that was never allowed to take root before the next trend came along.

    Advice to Management

    People can do their jobs better if you leave them to do it and not take up so much time with useless micromanagement activities.

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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