There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Helpful (1)

Good first job out of college for a little while

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Personal Banker in Philadelphia, PA
Current Employee - Personal Banker in Philadelphia, PA

I have been working at Citizens Bank

No opinion of CEO
No opinion of CEO

Pros

Do what your supposed to do and you will keep your job. You can get away with a lot of things as long as your getting good sales numbers. Coworkers are nice. You can get your shopping done without having to make an extra stop.

Cons

Management is always changing. Seems like customers get screwed over sometimes. There is too much time wasted on conference calls. Bonuses are harder and harder to get every quarter. Citizens has been making more and more cutbacks. Hours are capped at thirty seven point five. Sometimes have to take long lunch that is really never taken.

Advice to Management

They need to get out to the branches more to see what is actually going on. The conference calls need to be lessened. they are a waste of time to have three of them a day.

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  1. Helpful (2)

    I would not recommend to my friends.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westwood, MA
    Current Employee - Anonymous Employee in Westwood, MA

    I have been working at Citizens Bank

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The co-workers are great people; it's Management I really question.

    Cons

    Too much work on everyone's plate, which prohibits colleagues from becoming experts in their areas and advancing in professional growth. Couple this with departmental reorgs every six months is a detriment to all. Employees appear frustrated after a couple of years. The unofficial mantra is the only constant at Citizens is change. And, be careful if you get placed on "special projects"...your number is up.

    Advice to Management

    No comment.


  2. Helpful (1)

    Changes Need to be made, personnel-wise.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Manager in Milford, DE
    Current Employee - Teller Manager in Milford, DE

    I have been working at Citizens Bank

    Disapproves of CEO
    Disapproves of CEO

    Pros

    It is in a Convienentlocation and close to my home.I have been able to continue working at this location by staying with the teller line and NOT advancing. The Branch Mangement team that The Delaware Branches have are under severe pressure to meet goals set by the company. If any particular manager fails to meet the assigned branch goals they do NOT stay with the company. Most managers tend to move onto another bank within two years.

    Cons

    Citizens Bank branches in Delaware have a very high turn-over of management. Citizens Bank is very goal oriented and requires attainment of said goals in order to maintain your job.

    Advice to Management

    Please look at the whole picture of an individual employee.


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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