There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Good benefits, "banker hours", good salary

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Business Banking Officer
Former Employee - Business Banking Officer

I worked at Citizens Bank full-time (More than 3 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Good benefits, free checking account, good place to work, ability to earn commisions/ bonuses, global company

Cons

Some weekend hours, ability to travel required, high sales quotas

Advice to Management

Raises should be done on a higher percentage

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  1. Helpful (1)

    Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker
    Former Employee - Personal Banker

    I worked at Citizens Bank full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great hours and benefits. Well advertised. Competitive product lines make for confidence in sales.

    Cons

    Get ready to be a telemarketer. That is what you will do 80% of the time. Selling with a gun at your head. Pressure to hit sales quotas results in unethical behavior amongst colleagues, and inappropriate placement of products. Quotas are unrealistic, so you wont make any extra bonus. Job threats continuously. Most stressed group of people i have ever met.

    Advice to Management

    Let your sales people make some money. Remember you are dealing with people and their lives, not machines.


  2. Helpful (1)

    Worst job I ever had!!! For the love of God, DO NOT work here!

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citizens Bank full-time (More than 5 years)

    Pros

    Having a job. I think the only thing worse than working at Citizens Bank is being unemployed. At least you are getting a paycheck, but other than that... nothing good.

    Cons

    Open floor plan seating (NO privacy at all), constantly removing vacation days (they've taken away almost 3 weeks of vacation time in 5 years) and other benefits with each passing year, unsupportive and unsympathetic management, no one follows any rules/policies, no appreciation for talent/hard work, etc.

    Advice to Management

    Quit your jobs! Citizens Bank needs to hire managers who actually care about their staff and who appreciate the individuals who put in a solid effort each day. The current management only cares about the brown-nosers who have no self-respect...


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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