There are newer employer reviews for Citizens Bank

Very heavy push for sales and accounts

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Personal Banker in Warwick, RI
Former Employee - Personal Banker in Warwick, RI

I worked at Citizens Bank full-time (more than 3 years)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

Decent benefits and 401k. Some opportunity for advancement, if your management likes you.

Cons

Too heavy of a push for sales. Have quarterly goals to meet and can be fired if sales goals are not met. Have to deal with explaining high bank fees to customers. Zero fee rebate policy.

Advice to Management

Reduce customer fees and relax fee rebates. Ease up on sales goals so bankers can be good customer service representatives without pushing services on customers to get the sale.

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  1. Average place to work ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Havertown, PA
    Former Employee - Teller in Havertown, PA

    I worked at Citizens Bank full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice Enviroment for a person

    Cons

    working weekends, need better employee screening

    Advice to Management

    Make sure your employees are who they say they are.

  2. Great place to work with reasonable working hours and full health benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Providence, RI
    Current Employee - Vice President in Providence, RI

    I have been working at Citizens Bank full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Safe and steady employer with reasonable working hours and a good place for women to work.

    Cons

    As it is owned by RBS, decision making can be slow.

    Advice to Management

    Reduce decision making time and improve bonuses.

There are newer employer reviews for Citizens Bank

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