There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Helpful (2)

You get promoted if you're friends with the person above you

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Local Lean Change Agent in Pittsburgh, PA
Current Contractor - Local Lean Change Agent in Pittsburgh, PA

I have been working at Citizens Bank as a contractor (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Lots of travel Positions available to low experience employes Great way to gain experience in project management

Cons

The individuals chosen for promotions are cocky and arrogant The Lean Program is a front for "reallocating human capital". Only problem, reallocating is a loose term that generally means, from CFG's perspective, restructuring a group of employees to the unemployement department.

Advice to Management

Don't BS from day 1.

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  1. Helpful (2)

    I was overly micromanaged and there was a lack of communication between management and their staff.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advanced Vault Teller in Slingerlands, NY
    Former Employee - Advanced Vault Teller in Slingerlands, NY

    I worked at Citizens Bank full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Three weeks of vacation when you start and they often hire with a sign on bonus. The 401k match is much higher than I have experienced at other financial institutions. Training is readily available for employees looking to advance. The incentive program allows for employees to make a lot of money.

    Cons

    Every detail of the day has to be documented for management to review. Goals that are set generally are unobtainable. The high turnover rates makes the short staffing a problem and results in angry customers.

    Advice to Management

    Value your employees because a lot of talent is walking out the door lately. If your employees are happy, then so will your customers. Happy customers will bring more money into the bank.


  2. Life as a Retail Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker II in Philadelphia, PA
    Current Employee - Banker II in Philadelphia, PA

    I have been working at Citizens Bank full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Reasonable pay, good co-workers and tuition reimbursement.

    Cons

    Goals are very aggressive and you are only good as your last sale...


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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