There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Banking

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Bbo in Boston, MA
Former Employee - Bbo in Boston, MA

I worked at Citizens Bank full-time (More than a year)

Recommends
Negative Outlook
Approves of CEO
Recommends
Negative Outlook
Approves of CEO

Pros

Good to employees good benefits, good work life balance

Cons

not pay for performance, employees in retail need to be trained on product and process

Advice to Management

Hire more training staff to train employees, the additional production will pay for the trainers.

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  1. Helpful (2)

    You get promoted if you're friends with the person above you

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Local Lean Change Agent in Pittsburgh, PA
    Current Contractor - Local Lean Change Agent in Pittsburgh, PA

    I have been working at Citizens Bank as a contractor (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lots of travel Positions available to low experience employes Great way to gain experience in project management

    Cons

    The individuals chosen for promotions are cocky and arrogant The Lean Program is a front for "reallocating human capital". Only problem, reallocating is a loose term that generally means, from CFG's perspective, restructuring a group of employees to the unemployement department.

    Advice to Management

    Don't BS from day 1.


  2. Helpful (2)

    I was overly micromanaged and there was a lack of communication between management and their staff.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advanced Vault Teller in Slingerlands, NY
    Former Employee - Advanced Vault Teller in Slingerlands, NY

    I worked at Citizens Bank full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Three weeks of vacation when you start and they often hire with a sign on bonus. The 401k match is much higher than I have experienced at other financial institutions. Training is readily available for employees looking to advance. The incentive program allows for employees to make a lot of money.

    Cons

    Every detail of the day has to be documented for management to review. Goals that are set generally are unobtainable. The high turnover rates makes the short staffing a problem and results in angry customers.

    Advice to Management

    Value your employees because a lot of talent is walking out the door lately. If your employees are happy, then so will your customers. Happy customers will bring more money into the bank.


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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