There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Helpful (1)

Great co-workers but not the higher ups

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
No opinion of CEO

Pros

Great co-workers and customers fantastic hours great benefits

Cons

Horrible Senior Management only concerned about money money money not you.

Other Employee Reviews for Citizens Bank

  1. Helpful (1)

    Stressful yet rewarding job, but would never go back.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller Manager in Chicago, IL
    Former Employee - Teller Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citizens Bank full-time (More than 5 years)

    Pros

    Decent wages, great health insurance, educational assistance are all pluses. If you work very hard to get sales and become creative with it, you will do very well. I was lucky to have to perfect mix of a great teller team, great branch manager, and great customers.

    Cons

    Aggressive focus on unrealistic sales goals was a massive contributing factor to high stress and eventual high turnover of staff. The bank needs to realize that it's products and services do not compete with the big banks like Chase or Bank of America. The bank spends a huge sums of money on a marketing program that simply doesn't work. Additionally, many customers and colleagues are tired of the circa 1984 computer system and its crashes. Be wary of certain Regional Managers as they are responsible creating very stressful environments-too many useless conference calls and finger pointing throughout the day if sales goals are not met.

    Advice to Management

    You are running a bank and not a used car dealership lot. Don't encourage annoying and abrasive sales tactics on your colleagues as it only promotes fraud instead of actual sales.


  2. Helpful (1)

    Tough environment

    Former Employee - Business Banking Officer in Manchester, NH
    Former Employee - Business Banking Officer in Manchester, NH

    I worked at Citizens Bank full-time (More than 3 years)

    Pros

    Very talented coworkers, great benefits

    Cons

    Stressful environment where management micromanages employees


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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