There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

Helpful (1)

Company Lacks Integrity

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Banker I in Pittsburgh, PA
Former Employee - Banker I in Pittsburgh, PA

I worked at Citizens Bank full-time (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Great people to work with.

Cons

Citizen's Bank only cares about selling anything and everything to customers. There is little to no care about the employees, and the amount of pressure, and unrealistic goals they place on the employees shows the companies lack of integrity. The turn-over rate is absurd, and yet nothing is done to make the employees feel confident about working there.

Advice to Management

Re-do your hold method of operation. It is not working.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    Crazy sales and performance pressure!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banker II in Doylestown, PA
    Former Employee - Banker II in Doylestown, PA

    I worked at Citizens Bank full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    solid hourly pay good benefits

    Cons

    the amount of pressure to produce new checking accounts as a platform person is beyond real! I witnessed many coworkers suffer stress related illnesses just to have them be laid off when they returned. I have witnessed the few that do well lie and cheat customers to get them to open new accounts they had no need for.

    Advice to Management

    If you want to keep your customer base work more on customer service and less on abusing customers to get new checking accounts. Back off on your employee pressures & performance expectations.


  2. Helpful (3)

    teller /banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Arlington, MA
    Current Employee - Teller in Arlington, MA

    I have been working at Citizens Bank full-time (More than 10 years)

    Pros

    the customers are the best. worked there 10 years.some good employee great insurance, good to community projects.

    Cons

    Managment is lacking maybe ifsome .of these higher up would ask some of these employee why they left. Instead of sitting in and office. Pick some employess and ask why your leaving. Been there 10 years got fired had many customer call and complain who listens to them no one.Ive been home 2 days and recieved 6 calls from customers

    Advice to Management

    look into the little people that come to work everyday and who are there to take care of customers and make the company look good.Find out why there such a big turn over listen to employee and customers.Because thats what were here for our customers.


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

Work at Citizens Bank? Share Your Experiences

Citizens Bank

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.