There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

Helpful (1)

Terribly run company constantly changing leaders.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Branch Manager in Rochester, NY
Former Employee - Branch Manager in Rochester, NY

I worked at Citizens Bank full-time (More than 8 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Liberal vacation the once you have a number of years employed.

Cons

Company looks at their employees as an asset rather than a commodity. They openly tell colleagues that if they can't or won't do the job, they will replace them with someone who will. They will eventually be purchased by another institution who will inherit a mess. Tends to hire very young people which have trouble in a professional environment.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. This place is bad news to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citizens Bank

    Pros

    met my husband there. there are no other pros

    Cons

    They are not very work/life balanced. at all. not even a bit.

    Advice to Management

    remember what ti was like when you were in the branches before you start demanding


  2. Helpful (1)

    Management Needs to "Walk the Talk"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Manager in Cranston, RI
    Former Employee - Communications Manager in Cranston, RI

    I worked at Citizens Bank full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good benefits, flex schedules in many areas. Employees take pride in community outreach efforts. Good collaboration and cross-department collaboration in many areas.

    Cons

    As elsewhere, continual change and restructuring has created a climate of unease. Most frustrating thing is that the values and mission, which are clearly communicated, seem to be mostly "lip service" in some many areas. Transparency is a term used constantly, but the atmosphere is not truly open for employees to honestly express their true opinions (without recourse) in the multitude of surveys and meetings where feedback is sought. Employees are often set up for failure by being moved (without discussion) into roles to fit business purposes, not taking into account the skills, talents and interest.

    Advice to Management

    Need to work with leadership more on truly supporting employees with development of skills and matching skills to the right job. "Window dressing" attempts at recognition do not balance out feelings of not being valued. If job market gets stronger, many frustrated employees will seek opportunities elsewhere in order to gain more satisfaction at doing what they do best for an organization that supports them in their career.


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

Work at Citizens Bank? Share Your Experiences

Citizens Bank

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.