Citizens Bank

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There are newer employer reviews for Citizens Bank

 

Political, and hard to advance . Constantly changing

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Personal Banker in Providence, RI
Current Employee - Senior Personal Banker in Providence, RI

I have been working at Citizens Bank full-time (more than a year)

Pros

Benefits
PTO
Commission
Very reachable sales goals

Cons

Commission structure plan
Understaffed
Overworked
Too competitive in branch
Always changing commission plan and policies

Advice to ManagementAdvice

Relax a little bit when it comes to numbers, and focus a little more n customer service without killing your employees

Recommends
Neutral Outlook
Disapproves of CEO

461 Other Employee Reviews for Citizens Bank (View Most Recent)

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  1.  

    Just like high school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citizens Bank full-time (more than 3 years)

    Pros

    In my department, there was contact with many outside companies, so around Christmas, we always received nice gifts and food....a nice perk of the position.

    Cons

    If you aren't part of the "clique" you will be miserable, regardless of the quality of your work. Make sure that you find a way to fit the mold or you won't make it here.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Borderline incompetence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citizens Bank

    Pros

    Salary was reasonable, but company as a whole was completely disfunctional. I often felt like I was back at high scool.

    Cons

    There was dysfunction from the hiring process all the way until I left 2 years later. For the first time in my life I thought I was in the Truman show, as every situation seemed almost designed to make a sane person crazy. This place thrives on sales numbers, and not much else. And they don't understand where the sales come from.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Citizens Bank

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