There are newer employer reviews for Citizens Bank

Helpful (1)

RBS Citizens Bank Is A HapHazard Company!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Citizens Bank full-time (more than 8 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

There are no "PROS" within RBS Citizens!!!

Cons

Unqualified management from the very top of the corporate ladder down to the lower management. Impossible to grown within this company. A huge amount of favoritism and discrimination. Human Resource department is outsourced and are all clueless. I would never recommend this company to anyone as a place of employment.

Advice to Management

Exit and never come back!

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  1. Helpful (1)

    Universal Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citizens Bank full-time (less than a year)

    Pros

    Good Training. Great Customers. Got to meet some really nice customers. Some coworkers were really nice. Not much more.

    Cons

    Terrible Management. Lack of customer service. Only cared about selling selling selling. Would have to constantly be pushing items to our customers even if they were not interested. Very understaffed. Many days no lunch breaks. High demand, high pressure, low pay. Manager very disrespectful.

    Advice to Management

    Stop selling so hard and listen to your staff and customers

  2. Helpful (1)

    Human Resources is the worst... a lot of management don't even have degrees for their positions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Warwick, RI
    Former Employee - Anonymous Employee in Warwick, RI

    I worked at Citizens Bank full-time (more than 5 years)

    Pros

    Great PTO time given at once. Lunch time great.

    Cons

    Don't get ill or sick Hr has a strict "yearly" call in or leave early policy I had worked there for 6 years got sick out a lot and got fired.. they said I should got on FMLA ? really nice employer.

    Advice to Management

    A lot of them don't even have degrees got their way up. I actually heard several times them talking about other employees that's not professional at all!!!!. We had 1 supervisor that was out a lot I'm sure she didn't "write it down in the system she had a OCCURANCE'

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