There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Good place to work although systems need help

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Banker in North Andover, MA
Current Employee - Banker in North Andover, MA

I have been working at Citizens Bank full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Good life work balance as well as good work ethic within the company structure

Cons

Sales goals could be overwhelming at times

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  1. 13 years of nothing but major stress!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Swampscott, MA
    Former Employee - Personal Banker in Swampscott, MA

    I worked at Citizens Bank full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits are really good, and colleagues are friendly

    Cons

    Sales, sales, sales, and more sales. This company only cares about numbers and not their employees. I have bent over backwards for this company and even given up family time to work extra hours to help cover other locations and didn't even get so much as a thank you. They constantly change their incentive program to make it nearly impossible to achieve goals. They are pretty much setting their employees up for failure.

    Advice to Management

    If this company is trying to green then why do you give us more paperwork to fill out and also why are there so many conference calls when you want us to focus on customer service and sales. When you make promises to employees try and keep them.


  2. Helpful (3)

    Skip this company and just go straight to the nut house

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citizens Bank full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There is not a single pro for working at this company. Not in today's environment.

    Cons

    If you're in management of any kind here you are definitely not paid enough and are expected to more work than 40 hours a week, generally 50-60 regardless of the fact that you will not be compensated for the additional hours worked. Do not have an opinion other than the company's even if their opinion is wrong or makes no sense. Upper management will completely shut you down, act as though you are a complete idiot for not agreeing. They will dance around in circles while trying to figure out why their way makes sense and then before you know it you will be out of a job. You can not miss any kind of work, have any kind of sickness. The policy is 4 days a rolling year in which you can miss without getting written up. 4 days? Really? This place will make you absolutely crazy. Most everyone in a manager position is on medication and have gone on leave because of the stress that this place causes. It is not worth it. There is no morale at this company. Everyone hates their job but is too stuck to leave for various reasons.

    Advice to Management

    Get a clue. Seriously. Listen to what your employees have to say and treat them with respect then maybe you might start to turn things around but at the rate in which you are going I would expect you to be out of business soon.


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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