Citizens Bank

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Good company, good benefits too much peer pressure

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Bank Teller in Philadelphia, PA
Former Employee - Bank Teller in Philadelphia, PA

I worked at Citizens Bank full-time (more than a year)

Pros

they provided good benefits to me as a part time and full time employee

Cons

there was constant pressure to reach your sales goals.

Advice to ManagementAdvice

Figure out a way to help the tellers reach their goals together as a team like the company is supposed to be.

Doesn't Recommend
Neutral Outlook
Approves of CEO

460 Other Employee Reviews for Citizens Bank (View Most Recent)

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  1.  

    Worst job experience of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bridgeport, CT
    Former Employee - Anonymous Employee in Bridgeport, CT

    I worked at Citizens Bank full-time (more than 10 years)

    Pros

    Flexible schedules offered, decent benefits and comparative salaries

    Cons

    No clear cut goals and objects
    Sub par talent
    Ineffective management
    Highly "matrixed" to the point of ineffectiveness
    Absolutely no career path
    No buy in from management to develop talent
    The worst management team team I have ever worked under

    Advice to ManagementAdvice

    Hire super stars to develop a clear product road map that are compelling and competitive
    Get rid of the losers
    Get rid of the multiple layers to get things done
    Get brand identity

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Unfortunately customer satisfaction takes a back seat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in New Castle, PA
    Current Employee - Personal Banker in New Castle, PA

    I have been working at Citizens Bank full-time (more than a year)

    Pros

    Somewhat reachable incentive program, healthcare, PTO

    Cons

    Very micromanaged, sales goals can be unrealistic, cliques, no work/life balance, customer often are taken advantage of

    Advice to ManagementAdvice

    Focus more on the customers and less on pushing products on people who don't truly need them...you've already lost half a billion to that type of behavior on a previous class action lawsuit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Citizens Bank

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