There are newer employer reviews for Citizens Bank

Things are changing, and not for the better.

  • Comp & Benefits
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Personal Banker in Wilmington, DE
Current Employee - Senior Personal Banker in Wilmington, DE

I have been working at Citizens Bank full-time (more than a year)

Pros

Decent Salary, Great Co-workers, great customers.

Cons

Upper management is only sales focused, poor work/life balance. Always finding ways to cut your incentive or pay.

Advice to ManagementAdvice

Continue to focus on customer service. Your employees want to help customers and clients, and your back up and support is needed. We are not receiving the proper support to do our job as well as we could.

Recommends
Negative Outlook
Disapproves of CEO
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  1. Great experience but low pay and not much opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Rochester, NH
    Current Employee - Personal Banker in Rochester, NH

    I have been working at Citizens Bank full-time (more than a year)

    Pros

    Good work/life balance
    Nice people
    The goals are definitely attainable

    Cons

    Pay is not good
    company culture is changing in a bad way

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Good company, good benefits too much peer pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Philadelphia, PA
    Former Employee - Bank Teller in Philadelphia, PA

    I worked at Citizens Bank full-time (more than a year)

    Pros

    they provided good benefits to me as a part time and full time employee

    Cons

    there was constant pressure to reach your sales goals.

    Advice to ManagementAdvice

    Figure out a way to help the tellers reach their goals together as a team like the company is supposed to be.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Citizens Bank

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