There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

Few barriers to entry, endless barriers to growth.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Citizens Bank

Doesn't Recommend
Positive Outlook
No opinion of CEO
Doesn't Recommend
Positive Outlook
No opinion of CEO

Pros

Lots of good people, and some interesting changes coming through the pipeline for Citizens

Cons

These black-and-white policies regarding the customer experience are a huge over-generalization of what it really means to create lasting relationships within the confines of an often bi-weekly conversation, in passing, with otherwise unruly customers.

Advice to Management

Micro-manage your managers, not their employees.

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  1. Look elsewhere for a job

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Banker
    Current Employee - Senior Banker

    I have been working at Citizens Bank full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great customers, branches every where, great co-workers

    Cons

    Crap pay and benefits, incentive structure devised so you make no incentive, management team is out for themselves


  2. My experience was great at the start but after a year or so it was a like a steep hill you fall down.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citizens Bank

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Well at first it was great to be there and it does have some great employees who is really follow the credo.

    Cons

    They have some management who do not care about there employees but care about the one who agrees to do there under handed, devious ideas they have to get rid of employees. In addition they create these commercials that promotes the customer first but I feel that is not true. Its really about the sale and the money they can make off the customer. But when you try to put the customer first they don't really want that.

    Advice to Management

    reevaluate your motive, customer service and the way you treat your employees. Evaluate your management.


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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