There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Few barriers to entry, endless barriers to growth.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Citizens Bank

Doesn't Recommend
Positive Outlook
No opinion of CEO
Doesn't Recommend
Positive Outlook
No opinion of CEO

Pros

Lots of good people, and some interesting changes coming through the pipeline for Citizens

Cons

These black-and-white policies regarding the customer experience are a huge over-generalization of what it really means to create lasting relationships within the confines of an often bi-weekly conversation, in passing, with otherwise unruly customers.

Advice to Management

Micro-manage your managers, not their employees.

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  1. Short stint in Human Resources

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Human Resource Service Center Employee in Smithfield, RI
    Former Contractor - Human Resource Service Center Employee in Smithfield, RI

    I worked at Citizens Bank as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The training was very helpful. We were in charge of notifying current Citizens employees of their benefits during Open Enrollment. The people I worked with were fun.

    Cons

    Not a very exciting atmosphere. People seemed afraid that they were going to lose their jobs. People looked down on the contracted employees.

    Advice to Management

    Try to make the place more exciting.


  2. Look elsewhere for a job

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Banker
    Current Employee - Senior Banker

    I have been working at Citizens Bank full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great customers, branches every where, great co-workers

    Cons

    Crap pay and benefits, incentive structure devised so you make no incentive, management team is out for themselves


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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