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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Banker
Current Employee - Senior Banker

I have been working at Citizens Bank full-time (more than a year)

Pros

Great customers, branches every where, great co-workers

Cons

Crap pay and benefits, incentive structure devised so you make no incentive, management team is out for themselves

Doesn't Recommend
Negative Outlook
Disapproves of CEO
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  1. My experience was great at the start but after a year or so it was a like a steep hill you fall down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citizens Bank

    Pros

    Well at first it was great to be there and it does have some great employees who is really follow the credo.

    Cons

    They have some management who do not care about there employees but care about the one who agrees to do there under handed, devious ideas they have to get rid of employees. In addition they create these commercials that promotes the customer first but I feel that is not true. Its really about the sale and the money they can make off the customer. But when you try to put the customer first they don't really want that.

    Advice to ManagementAdvice

    reevaluate your motive, customer service and the way you treat your employees. Evaluate your management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Alice in Wonderland meets Wolf of Wall Street

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Dedham, MA
    Former Employee - Marketing Manager in Dedham, MA

    I worked at Citizens Bank full-time (more than a year)

    Pros

    Smart people. High energy. Ability to work remotely. Plenty of parking. Great location, near plenty of stores.

    Cons

    The frantic pace is unbearable. Work 60-hour weeks plus some time on weekends. There is so much red tape they should patent it and sell it. They are a decade behind on technology for employees.

    Advice to ManagementAdvice

    The Red Sox hire great ball players as well as trainers, coaches, and back office personnel. They need to hire, not reduce, the number of back office people or else the infrastructure is going to collapse.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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