There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Helpful (1)

Was great when I started, but that quickly changed.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - ABM in Hampton, NH
Former Employee - ABM in Hampton, NH
Doesn't Recommend
Disapproves of CEO

Pros

Flexible work week. (if you enjoy working weekends)

Cons

Unrealistic goals, lack of recognition for accomplishments, constant changes to middle management, constant change.

Advice to Management

Take the time to perform the job of a Banker or ABM, you would be surprised what you don't know.

Other Employee Reviews for Citizens Bank

  1. Helpful (2)

    HOW ONE BANK FELL SO FAR SO FAST

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Manager in Boston, MA
    Current Employee - Teller Manager in Boston, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great colleagues, wonderful customers, competitive benefits package.

    Cons

    Micromanaging out of control, unrealistic/unattainable sales goals, operationally inept and inefficient, sytems need to be upgraded, low morale throughout entire organization, overdraft fees among the highest in the industry, out of touch senior management.

    Advice to Management

    Return to your roots (Not Your Typical Bank), stop emulating Bank of America-differentiate more both in terms of products and service. Combine supermarket and traditional branches. Stop spending ridiculous amounts of money on marketing and merchandising that the branches really don't need. Colleagues at Citizens Bank are demoralized and disgusted. Turnover is bad and getting worse.


  2. Helpful (1)

    Not Your Typical Bank.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Clerk in Philadelphia, PA
    Current Employee - Operations Clerk in Philadelphia, PA
    Recommends
    No opinion of CEO

    Pros

    The best thing about working for Citizens is the team you are apart of. Everyone has hilarious and informative anecdotes for sharing which makes each day pass by extremely fast. The benefits arent too impressive (no tuition-reimbursement for example) but the varied experience you gain will definitely be useful in the future.

    Cons

    No raises at the moment, incompetent management.

    Advice to Management

    I would like Citizens to emphasize with us and look try to look at things from our perspective. Too many of the decisions made behind the scenes benefits everyone except the employee.


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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