Citizens Bank

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There are newer employer reviews for Citizens Bank

 

Not bad, but not great either.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Administrative Assistant in Providence, RI
Current Employee - Administrative Assistant in Providence, RI

I have been working at Citizens Bank full-time (more than 8 years)

Pros

Benefits are not bad, lots of departments - so room for advancement.

Cons

Lots of change, benefits getting less as time goes on.

Recommends
Neutral Outlook
Approves of CEO

460 Other Employee Reviews for Citizens Bank (View Most Recent)

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  1.  

    Good customer service experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Bensalem, PA
    Current Employee - Teller in Bensalem, PA

    I have been working at Citizens Bank full-time (more than a year)

    Pros

    Co workers assisted you and everyone got along well with each other to maintain branch goals

    Cons

    Too much emphasis on opening accounts that people do not need just for a sale

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Expect to Pay Out of Pocket to Work Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cranston, RI
    Current Employee - Anonymous Employee in Cranston, RI

    I have been working at Citizens Bank full-time (more than a year)

    Pros

    Great experience, pay is strong for certain areas, PTO is generous and very talented employees.

    Cons

    The bank fails to recognize that the short comings of their plans to reduce costs. The bank is in the process of requiring employees to buy their own equipment. Yes, no lies, your 2015 job requirements will include the ability to buy your own laptop. In addition, the Bank will no longer supply company cellphones starting next year, so if you travel, you will pay out of pocket for all company phone calls. Company coffee has been replaced with a reconverted 1970s vending machine and the bank is no longer supplying supplies such as plastic silverware. You must now purchase the silverware for $.05 plus tax. Since all these changes have been made, people are leaving in droves (lesson, don't take coffee from bankers) and fails to recognize the bleeding of employees. However, employees that stay are rewarded with empty promises, no merit increases and ever increasing workloads without hiring new able bodies. Company moral is bleak at best.

    Advice to ManagementAdvice

    Get your act together and appreciate your employees before all your talent leaves.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Citizens Bank

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