There are newer employer reviews for Citizens Financial Group

3 people found this helpful  

financially rewarding, somewhat monotonous, excellent experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Assistant Branch Manager in Boston, MA
Current Employee - Assistant Branch Manager in Boston, MA

I have been working at Citizens Financial Group

Pros

unrivaled compensation for top performing sales people
great benefits package including 9% 401k match, 8k tuition assistance, 22 paid days off
bankers hours!
best lending rates around, best deposit rates around

Cons

too many account changes and fees for the customers make it difficult to please everyone
there is way too much pressure to sell, sometimes i feel like a used car salesman

Advice to ManagementAdvice

Stop making us sell extra checking accounts to people that already have them with us. That doesn't grow market share it only increases cost.
You created customer commitments, live by them don't just read them off a piece of paper

Recommends
Approves of CEO

392 Other Employee Reviews for Citizens Financial Group (View Most Recent)

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  1. 1 person found this helpful  

    Worked there 6 years, the last 2 seemed to have a constantly changing company focus as if adrift.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Citizens Financial Group

    Pros

    Many good people who cared about the job, the company, and the customers and in doing the right thing ethically.

    Cons

    Upper management seemed to have a rotating flavor of the month focus that was never allowed to take root before the next trend came along.

    Advice to ManagementAdvice

    People can do their jobs better if you leave them to do it and not take up so much time with useless micromanagement activities.

    No opinion of CEO
  2.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Providence, RI
    Current Employee - Anonymous Employee in Providence, RI

    I have been working at Citizens Financial Group

    Pros

    Citizens Bank offers a decent benefits package and the opportunity to develop a career path.

    Cons

    For the last few years the company has been downsizing and may be cutting staffing in the wrong places.

    Advice to ManagementAdvice

    Ensure business lines are well-staffed.

    Recommends
    Approves of CEO
There are newer employer reviews for Citizens Financial Group

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