Citizens Financial Group

  www.cfgcareers.com
Work in HR? Unlock Free Profile

341 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

 

The information age is killing retail banking

Banker I (Current Employee)

Pros- Some of the best benefits I have ever seen
- Decent Pay for the work
- Interact with customers face to face, meeting a variety of interesting folks you build relationships with
- Low Stress especially if you are meeting your goals. Managers take most of the heat for things

Cons-Sales Sales Sales! This is my main job responsibility and I am good at it, but getting the bodies to sell to is the difficult part. Sometimes when it is slow you will be telemarketing all day to existing customers and prospect. It's a drag and tough to get any results doing this.
- Traffic continues to decrease. Banks are forcing people to use online banking and get e-statements otherwise they will charge you. This makes it so that sometimes I only 3 people ALL DAY on an 8 hour shift. Technology has basically eliminated the need to visit a branch anymore.

-Repetitive Work in the same environment everyday - but I guess all desk jobs have some of that.

Advice to Senior ManagementMy manager is great! Can't complain.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Great Place To Work - Excellent Work/Life Balance

    Vice President (Current Employee)

    I have been working at Citizens Financial Group


    Pros: Excellent work/life balance, lots of vacation & holiday time, very nice… Cons: Office space is set up to be like the UK which I do not care… Yes, I would recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    rewarding

    Anonymous Employee (Current Employee)

    I have been working at Citizens Financial Group


    Pros: good hours and good people to work with at a respected orginzatiion… Cons: a little too sales driven even though customer service is… Yes, I would recommend this company to a friend More
There are newer reviews on Citizens Financial Group.

Worked for Citizens Financial Group? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.