Glassdoor is your free inside look at Citizens Financial Group reviews and ratings — including employee satisfaction and approval rating for Citizens Financial Group CEO Ellen Alemany. All reviews posted anonymously by Citizens Financial Group employees.
See all Citizens Financial Group Reviews (217)
Citizens Financial Group Employee Review
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Work/Life Balance
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Career Opportunities
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Senior Management
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Comp & Benefits
- No Opinion of CEO
“The information age is killing retail banking”
I have been working at Citizens Financial Group
Pros – - Some of the best benefits I have ever seen
- Decent Pay for the work
- Interact with customers face to face, meeting a variety of interesting folks you build relationships with
- Low Stress especially if you are meeting your goals. Managers take most of the heat for things
Cons – -Sales Sales Sales! This is my main job responsibility and I am good at it, but getting the bodies to sell to is the difficult part. Sometimes when it is slow you will be telemarketing all day to existing customers and prospect. It's a drag and tough to get any results doing this.
- Traffic continues to decrease. Banks are forcing people to use online banking and get e-statements otherwise they will charge you. This makes it so that sometimes I only 3 people ALL DAY on an 8 hour shift. Technology has basically eliminated the need to visit a branch anymore.
-Repetitive Work in the same environment everyday - but I guess all desk jobs have some of that.
Advice to Senior Management – My manager is great! Can't complain.
2012-05-07 17:55 PDT
Citizens Financial Group – Why Work for Us?
We’re Citizens, in every sense of the word. It’s our belief that a good bank is made up of good citizens. That’s why it’s always our goal to be involved in the community, give back and do what’s right. It all adds up… — Full Overview
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