Citizens Financial Group

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340 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

2 people found this helpful  

Very 2 faced

Call Center Representative II (Former Employee) Pittsburgh, PA

Pros-Flexible
-Great Benefits
-Decent pay for low experience

Cons-No interaction with upper management
-No communication what-so-ever, even within the same department
-Can attain great accomplishments such as highest sales within a specific branch/department of the company and be reprimanded for not meeting another requirement that directly contradicts your accomplishments, ex: Phone calls too long because of sales.
-Poor recognition practices
-Continually taking away privileges from employees, no matter what length or quality of employment

Advice to Senior ManagementExamine cons and find resolutions within the company from employees rather than from executives that have no idea how a particular branch/department is operating.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    A place you don't want to be stuck in for a long period of time.

    Anonymous Employee (Current Employee) Providence, RI

    I have been working at Citizens Financial Group full-time for more than 3 years


    Pros: The benefits and 401k package; the hours are not bad… Cons: Limited opportunities to be promoted. Upper management needs to re-tool.… Advice to Senior Management: Learn to promote from within. Contractors and outside applicants have better opportunities to be promoted than those employees… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Satisfactory

    Vice President (Former Employee) Boston, MA

    I worked at Citizens Financial Group


    Pros: Benefits are good. Team atmosphere Cons: Very poor salaries. Poor strategic direction Advice to Senior Management: Need more strategic thought and planning. Better compensation structure Yes, I would recommend this company to a friend More
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