Citizens Financial Group

  www.cfgcareers.com
  www.cfgcareers.com
There are newer employer reviews for Citizens Financial Group

 

Would not recommend employment at CFG

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Providence, RI
Current Employee - Anonymous Employee in Providence, RI

I have been working at Citizens Financial Group full-time (more than 10 years)

Pros

Citizens' has decent employee benefits and is dedicated to reinvesting in the community.

Cons

Staff cuts over the last few years have resulted in less people responsible for more work. Average work week for salaried employee is 60 hours. Transition to open seating floor plans was ill-advised and resulted in the loss of productivity and plummeting employee morale. There is no loyalty to employees and longevity is not valued. Current management has made what was once a wonderful place to work where great people accomplished great things a thing of the past.

Advice to ManagementAdvice

Current management could learn a lot by remembering or finding out what made Citizen's a great bank and made employees feel they were all part of a corporate family working towards a common goal and figure out what they did to destroy it.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

411 Other Employee Reviews for Citizens Financial Group (View Most Recent)

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  1.  

    Room for advancement, great PTO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Support Engineer in Providence, RI
    Current Employee - Applications Support Engineer in Providence, RI

    I have been working at Citizens Financial Group full-time (more than 3 years)

    Pros

    Paid Time Off, schedule, online training access, people

    Cons

    Big changes in IT- offshoring is becoming more common. They have also created different types of workspaces referred to as "Bingo Halls". No cubes, just an open work environment. No storage or privacy. Nightmare to work in this environnment.

    Advice to ManagementAdvice

    Stop offshoring all of these IT jobs when are local economy is suffering so much.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Not colleague friendly at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Rochester, NY
    Current Employee - Branch Manager in Rochester, NY

    I have been working at Citizens Financial Group full-time (more than 8 years)

    Pros

    Decent pay, PTO is nice, some employees really do generally care but they are the minority.

    Cons

    Sales is the only game at Citizens. It is absolutely a "what have you done for us today" atmosphere. As soon as you have one below average quarter, you go on corrective action. The policies are so subjective they can make them say whatever is the most convenient for them. Have a top of market quarter? You get audited and they find enough to basically pay you nothing. Having been in that position multiple times, it makes one wonder why good employees stay.

    Advice to ManagementAdvice

    Bring the bank back to what it was 5+ years ago. The work-life balance was there, everyone worked toward a clear and common goal. The policies that RBS instituted are terrible and put all the power in the hands of the bank and leave the colleagues with no authority to make basic business decisions. In my opinion, the bank is preparing to be purchased by a competitor. The behavior is very similar to the time period before Citizens/RBS purchased Charter One.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Citizens Financial Group

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