Citizens Financial Group

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343 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

 

Bad

Assistant Manager (Former Employee)

ProsPay is above average for banking
PTO
Vaca
PTO
PTO
PTO

ConsLong Hours (In Store Branch)
open 7 days per/ week
Training
Unqualified Management
Poor commission plan
Lots of questions abou company being sold (quick google search)

Advice to Senior ManagementHire some Branch Managers who deserve a promotion. Don't just hire assistant managers with good numbers that have no idea how to manage other employees. In my last 3 months with Citizens, my Branch Manager was reported to HR for "practices" 3 separate times, but nothing ever came of it. I was recruited by a customer, and promptly left this broken company.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    No commitment to long term employees

    Relationship Manager (Former Employee)

    I worked at Citizens Financial Group full-time for more than 5 years


    Pros: Great benefits and good entry level company to get into… Cons: high sales pressure to advance within company. Very high attrition… Advice to Senior Management: look into promoting from within more often and not demeaning… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Everything they say about Big Banks is true..

    In Store Banker (Current Employee)

    I have been working at Citizens Financial Group full-time for more than a year


    Pros: Base pay for In-Stores is competitive. Cons: Extreme sales pressure, higher payouts of incentive pay is difficult to achieve, no work/life balance. Raises are practically non-existent. Growth… Advice to Senior Management: Dissatisfaction among employees should be your highest concern as their dissatisfaction directly impacts sales, customer service and loyalty to the brand. The… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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