There are newer employer reviews for Citizens Financial Group

1 person found this helpful  

Stressful yet rewarding job, but would never go back.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Teller Manager  in  Chicago, IL
Former Employee - Teller Manager in Chicago, IL

I worked at Citizens Financial Group full-time for more than 5 years

Pros

Decent wages, great health insurance, educational assistance are all pluses. If you work very hard to get sales and become creative with it, you will do very well. I was lucky to have to perfect mix of a great teller team, great branch manager, and great customers.

Cons

Aggressive focus on unrealistic sales goals was a massive contributing factor to high stress and eventual high turnover of staff. The bank needs to realize that it's products and services do not compete with the big banks like Chase or Bank of America. The bank spends a huge sums of money on a marketing program that simply doesn't work. Additionally, many customers and colleagues are tired of the circa 1984 computer system and its crashes. Be wary of certain Regional Managers as they are responsible creating very stressful environments-too many useless conference calls and finger pointing throughout the day if sales goals are not met.

Advice to ManagementAdvice

You are running a bank and not a used car dealership lot. Don't encourage annoying and abrasive sales tactics on your colleagues as it only promotes fraud instead of actual sales.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

371 Other Employee Reviews for Citizens Financial Group (View Most Recent)

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  1. 1 person found this helpful  

    Tough environment

    Former Employee - Business Banking Officer  in  Manchester, NH
    Former Employee - Business Banking Officer in Manchester, NH

    I worked at Citizens Financial Group full-time for more than 3 years

    Pros

    Very talented coworkers, great benefits

    Cons

    Stressful environment where management micromanages employees

  2.  

    UK Control

    Former Employee - Human Resources  in  Boston, MA
    Former Employee - Human Resources in Boston, MA

    I worked at Citizens Financial Group full-time for more than 3 years

    Pros

    Working relationships with peers and team can be rewarding. Vacation time is unlike anything I have seen elsewhere. Benefits are ok.

    Cons

    Under such UK control it is hard to do your job effectively or to have any original thoughts. Understand the current ownership structure and the control that requires but in order to effectively run the business there needs to be more flexibility.

There are newer employer reviews for Citizens Financial Group

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