Citizens Financial Group

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2 people found this helpful  

Going downhill

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Citizens Financial Group

Pros

Good benefits, ample paid time off

Cons

Poor management on all levels

Advice to ManagementAdvice

Managers of accounts and business lines do not necessarily make them effective managers of employees. Consider carefully those people you delegate to manage a team of people, as it is quite different than merely managing numbers.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

440 Other Employee Reviews for Citizens Financial Group (View Most Recent)

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  1. 1 person found this helpful  

    Stressful yet rewarding job, but would never go back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller Manager in Chicago, IL
    Former Employee - Teller Manager in Chicago, IL

    I worked at Citizens Financial Group full-time (more than 5 years)

    Pros

    Decent wages, great health insurance, educational assistance are all pluses. If you work very hard to get sales and become creative with it, you will do very well. I was lucky to have to perfect mix of a great teller team, great branch manager, and great customers.

    Cons

    Aggressive focus on unrealistic sales goals was a massive contributing factor to high stress and eventual high turnover of staff. The bank needs to realize that it's products and services do not compete with the big banks like Chase or Bank of America. The bank spends a huge sums of money on a marketing program that simply doesn't work. Additionally, many customers and colleagues are tired of the circa 1984 computer system and its crashes. Be wary of certain Regional Managers as they are responsible creating very stressful environments-too many useless conference calls and finger pointing throughout the day if sales goals are not met.

    Advice to ManagementAdvice

    You are running a bank and not a used car dealership lot. Don't encourage annoying and abrasive sales tactics on your colleagues as it only promotes fraud instead of actual sales.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Tough environment

    Former Employee - Business Banking Officer in Manchester, NH
    Former Employee - Business Banking Officer in Manchester, NH

    I worked at Citizens Financial Group full-time (more than 3 years)

    Pros

    Very talented coworkers, great benefits

    Cons

    Stressful environment where management micromanages employees

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