Citizens Financial Group

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341 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

1 person found this helpful  

Crazy sales and performance pressure!

Banker II (Former Employee) Doylestown, PA

Prossolid hourly pay good benefits

Consthe amount of pressure to produce new checking accounts as a platform person is beyond real! I witnessed many coworkers suffer stress related illnesses just to have them be laid off when they returned. I have witnessed the few that do well lie and cheat customers to get them to open new accounts they had no need for.

Advice to Senior ManagementIf you want to keep your customer base work more on customer service and less on abusing customers to get new checking accounts. Back off on your employee pressures & performance expectations.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    3 people found this helpful  

    teller /banker

    Teller (Current Employee) Arlington, MA

    I have been working at Citizens Financial Group full-time for more than 10 years


    Pros: the customers are the best. worked there 10 years.some good… Cons: Managment is lacking maybe ifsome .of these higher up would ask some of these employee why they left. Instead of sitting in and office. Pick… Advice to Senior Management: look into the little people that come to work everyday and who are there to take care of customers and make the… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Perfect for the numbers-driven salesperson

    Banker (Former Employee)

    I worked at Citizens Financial Group full-time for more than a year


    Pros: Excellent training programs, wonderful local staff, bonus oppotunities Cons: Not customer-driven, promotions are based on sales and not leadership abilities,… Advice to Senior Management: Pay your employees more generously, focus on customers and not checking accounts, promote… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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