Citizens Financial Group

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1 person found this helpful  

Opportunity is available for those who pave their own way, drama is available for those who don't.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Business Performance Analyst in Cranston, RI
Former Employee - Business Performance Analyst in Cranston, RI

I worked at Citizens Financial Group full-time (more than a year)

Pros

Solid pay, it's easy to be a rockstar, overachieving is generally rewarded, benefits are strong.

Cons

High drama environment, big enough that some will ignore you

Advice to ManagementAdvice

Manage your talent better - we hemorrhage the best people because we won't bite the bullet and fire the bad apples.

Recommends
Neutral Outlook
No opinion of CEO

440 Other Employee Reviews for Citizens Financial Group (View Most Recent)

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  1. 2 people found this helpful  

    Worst job I've Ever Had!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Pittsburgh, PA
    Former Employee - Personal Banker in Pittsburgh, PA

    I worked at Citizens Financial Group full-time (more than a year)

    Pros

    - Hours....if you work in a traditional branch. (If you work in an in-store branch, you will work until 7 everyday including holidays and you'll work Saturdays and Sundays until 3)
    - Paid training (pay mileage to training facility)
    - Small bonuses if you can somehow magically manage to meet the quarterly sales goal
    - Three weeks vacation begins immediately
    - pays better than most banks

    Cons

    - Very poor management (micro-managed)
    - Cold calling twice per week until 6 sometimes 7 at night
    - Goals are unattainable and you will be terminated for not hitting them
    - You will stand by Get-Go gas pumps and sell checking accounts and credit cards
    - You will walk up to people shopping for groceries in GE stores and sell accounts and credit cards
    - You will be told an hour before you are due to leave for the day that you're working past close to make cold calls.
    - Very stressful job for the pennies you will make
    - Your manager will make or break your experience here
    - You will be asked to do unethical things in order to hit goal

    Advice to ManagementAdvice

    Stop micromanaging. Hold your managers accountable. Realize that your sales goals are unattainable and unrealistic.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Worst Company Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Providence, RI
    Current Employee - Supervisor in Providence, RI

    I have been working at Citizens Financial Group full-time (more than 10 years)

    Pros

    Nothing good about working here

    Cons

    Total disrespect for employees by management, upper management is even worse, work you to death and do not care about family. Total environment leads to employees just being a number. Constant threats of outsourcing and layoffs.

    Advice to ManagementAdvice

    Replace all of the current management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Citizens Financial Group

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