There are newer employer reviews for Citizens Financial Group

1 person found this helpful  

constantly changing too many new initiatives

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Branch Manager  in  Pittsburgh, PA
Current Employee - Branch Manager in Pittsburgh, PA

I have been working at Citizens Financial Group full-time for more than 3 years

Pros

lots of opportunity because turnover is high, citizens has good intentions but there are just so many changes at one time that its tough to stay focused on the task at hand, they place too much on the current people and cant get people trained fast enough

Cons

employees are spread too thin, expectations are set entirely high, too many initiatives going on at one time.

Advice to ManagementAdvice

focus on a few initiatives at one time, involve front line prior to making decisions that impact them and without considering how the impacts will be, get it right the first time

Doesn't Recommend
Negative Outlook
Approves of CEO

382 Other Employee Reviews for Citizens Financial Group (View Most Recent)

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  1. 1 person found this helpful  

    Opportunity is available for those who pave their own way, drama is available for those who don't.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Performance Analyst  in  Cranston, RI
    Former Employee - Business Performance Analyst in Cranston, RI

    I worked at Citizens Financial Group full-time for more than a year

    Pros

    Solid pay, it's easy to be a rockstar, overachieving is generally rewarded, benefits are strong.

    Cons

    High drama environment, big enough that some will ignore you

    Advice to ManagementAdvice

    Manage your talent better - we hemorrhage the best people because we won't bite the bullet and fire the bad apples.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Worst job I've Ever Had!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker  in  Pittsburgh, PA
    Former Employee - Personal Banker in Pittsburgh, PA

    I worked at Citizens Financial Group full-time for more than a year

    Pros

    - Hours....if you work in a traditional branch. (If you work in an in-store branch, you will work until 7 everyday including holidays and you'll work Saturdays and Sundays until 3)
    - Paid training (pay mileage to training facility)
    - Small bonuses if you can somehow magically manage to meet the quarterly sales goal
    - Three weeks vacation begins immediately
    - pays better than most banks

    Cons

    - Very poor management (micro-managed)
    - Cold calling twice per week until 6 sometimes 7 at night
    - Goals are unattainable and you will be terminated for not hitting them
    - You will stand by Get-Go gas pumps and sell checking accounts and credit cards
    - You will walk up to people shopping for groceries in GE stores and sell accounts and credit cards
    - You will be told an hour before you are due to leave for the day that you're working past close to make cold calls.
    - Very stressful job for the pennies you will make
    - Your manager will make or break your experience here
    - You will be asked to do unethical things in order to hit goal

    Advice to ManagementAdvice

    Stop micromanaging. Hold your managers accountable. Realize that your sales goals are unattainable and unrealistic.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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