Citizens Financial Group

  www.cfgcareers.com
  www.cfgcareers.com
There are newer employer reviews for Citizens Financial Group

 

Few barriers to entry, endless barriers to growth.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Citizens Financial Group

Pros

Lots of good people, and some interesting changes coming through the pipeline for Citizens

Cons

These black-and-white policies regarding the customer experience are a huge over-generalization of what it really means to create lasting relationships within the confines of an often bi-weekly conversation, in passing, with otherwise unruly customers.

Advice to ManagementAdvice

Micro-manage your managers, not their employees.

Doesn't Recommend
Positive Outlook
No opinion of CEO

421 Other Employee Reviews for Citizens Financial Group (View Most Recent)

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  1.  

    Look elsewhere for a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Banker
    Current Employee - Senior Banker

    I have been working at Citizens Financial Group full-time (more than an year)

    Pros

    Great customers, branches every where, great co-workers

    Cons

    Crap pay and benefits, incentive structure devised so you make no incentive, management team is out for themselves

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    My experience was great at the start but after a year or so it was a like a steep hill you fall down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citizens Financial Group

    Pros

    Well at first it was great to be there and it does have some great employees who is really follow the credo.

    Cons

    They have some management who do not care about there employees but care about the one who agrees to do there under handed, devious ideas they have to get rid of employees. In addition they create these commercials that promotes the customer first but I feel that is not true. Its really about the sale and the money they can make off the customer. But when you try to put the customer first they don't really want that.

    Advice to ManagementAdvice

    reevaluate your motive, customer service and the way you treat your employees. Evaluate your management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Citizens Financial Group

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