Citizens Financial Group

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343 Employee Reviews (View Most Recent)

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  • Culture & Values
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  • Disapproves of CEO

 

Overall a quality organization, but too bureaucratic

Assistant Vice President (Current Employee) Boston, MA

ProsGood people, lots of education and training opportunities, enlightened view of work/life balance for a big company

ConsOutdated technology tools, overly complex organization that makes it difficult to get answers/ find information

Advice to Senior ManagementInvest in current hardware/software tools, streamline decision making processes

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Poorly Managed,

    Anonymous Employee (Former Employee)

    I worked at Citizens Financial Group


    Pros: The fact that some day soon the bank will be… Cons: Owned by the UK government. Advice to Senior Management: Start Looking for a new job. No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    lack of customer service and colleague focus and aggressive sales culture not sustainable for long term growth.

    Personal Banker (Current Employee) Boston, MA

    I have been working at Citizens Financial Group full-time for more than a year


    Pros: If you get the right branch, your Branch Manager and colleagues can be awesome to work with. Branch Managers are expected to micromanage and… Cons: If you are placed in the wrong branch, your life will be miserable because there are Branch Managers who have minimal experience in management and… Advice to Senior Management: It's cheaper for the bank and more sustainable to maintain, strengthen, and to give incentives to existing customers to keep banking with Citizens Bank than… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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