362 Employee Reviews (View Most Recent)

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Good Banking is Good Citizenship-NOT!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Banker II  in  Boston, MA
Current Employee - Banker II in Boston, MA

I have been working at Citizens Financial Group

Pros

Benefits package competitive, fairly good paid time off program.

Cons

Micromanaged and mismanaged. All this bank cares about is product pushing, doesn't matter whether it's in the customer's best interest or not. Misplaced spending priorities, don't understand why this bank spent huge sums on new ad campaign, but their systems support and branch equipment is seriously outdated. Clueless senior managers who spend absolutely no time in the field, too busy sitting behind their desks coming up with policies, products, and procedures that make no sense. Bank needs new leadership starting with C.E.O on down-what a joke!

Advice to ManagementAdvice

Lay off the micromanaging! Get rid of your useless senior mangers starting with the bloated staff in Marketing, why is everyone in this dept. a VP-gimme a break!!

Doesn't Recommend
Disapproves of CEO

Other Reviews for Citizens Financial Group

  1.  

    a great foot in the door ....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Pittsburgh, PA
    Current Employee - Customer Service Representative in Pittsburgh, PA

    I have been working at Citizens Financial Group

    Pros

    Great Childcare benifits, incentives, paid time off, training, tuition reimbursment

    Cons

    micromanaged,more about sales then servicing

    Advice to ManagementAdvice

    provide more positive feedback, inform employeesof benifits

    Recommends
    No opinion of CEO
  2. 2 people found this helpful  

    In the CRE group the people are great unfortunately career growth opportunity is extremely low

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Portfolio Manager  in  Chicago, IL
    Current Employee - Portfolio Manager in Chicago, IL

    I have been working at Citizens Financial Group

    Pros

    Typically 8 to 5 hours (no weekends)
    Fairly low demand for pretty good pay
    Good benefits / education reimbursement

    Cons

    No on board training
    No career paths setup for future growth
    Limited decision making ability even at upper ends
    Very repetitive work

    Advice to ManagementAdvice

    Form career path plans for employees

    Doesn't Recommend
    No opinion of CEO
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