Citizens Financial Group

  www.cfgcareers.com
  www.cfgcareers.com
There are newer employer reviews for Citizens Financial Group

 

Good Banking is Good Citizenship-NOT!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Banker II in Boston, MA
Current Employee - Banker II in Boston, MA

I have been working at Citizens Financial Group

Pros

Benefits package competitive, fairly good paid time off program.

Cons

Micromanaged and mismanaged. All this bank cares about is product pushing, doesn't matter whether it's in the customer's best interest or not. Misplaced spending priorities, don't understand why this bank spent huge sums on new ad campaign, but their systems support and branch equipment is seriously outdated. Clueless senior managers who spend absolutely no time in the field, too busy sitting behind their desks coming up with policies, products, and procedures that make no sense. Bank needs new leadership starting with C.E.O on down-what a joke!

Advice to ManagementAdvice

Lay off the micromanaging! Get rid of your useless senior mangers starting with the bloated staff in Marketing, why is everyone in this dept. a VP-gimme a break!!

Doesn't Recommend
Disapproves of CEO

418 Other Employee Reviews for Citizens Financial Group (View Most Recent)

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  1. 2 people found this helpful  

    great experience and interaction with customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Banker I in Boston, MA
    Current Employee - Banker I in Boston, MA

    I have been working at Citizens Financial Group

    Pros

    - flexible hours in traditional branch
    - Great network and flexible to move within the company
    - Ability to earn a lot of money

    Cons

    - commission is capped at a certain amount
    - If not in a great area very hard to make sales goals

    Advice to ManagementAdvice

    Advice would be to try and listen to front line associates and understand how certain incentives motivate them to perform.

    Recommends
    No opinion of CEO
  2.  

    a great foot in the door ....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Pittsburgh, PA
    Current Employee - Customer Service Representative in Pittsburgh, PA

    I have been working at Citizens Financial Group

    Pros

    Great Childcare benifits, incentives, paid time off, training, tuition reimbursment

    Cons

    micromanaged,more about sales then servicing

    Advice to ManagementAdvice

    provide more positive feedback, inform employeesof benifits

    Recommends
    No opinion of CEO
There are newer employer reviews for Citizens Financial Group

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