759 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Tech Support Engineer @ Citrix India

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Engineer
Current Employee - Technical Support Engineer

I have been working at Citrix Systems full-time for more than 3 years

Pros

Great Products. What better place to work in if you are working in Citrix Products
First line of managers is really good

Cons

Compensation and Benefits are not at par with the industry
Very stingy when it comes to providing IT infra to the tech support empolyees. Engineers have to work on thin client and the configuration of server provided is atleast 4 years behind
Becoming more and more employee "unfreindly" & lately management have been moving towards a call centeric approach which is taking its toll on the people. Attrition will only go up.
Support Management clearly lacks vision & good leadership

Advice to ManagementAdvice

Treat Tech Support staff with more respect, pay them better, provide them with similar facilities and benefots as the rest of the organisation, provide them with better tools & infra to help their customers

Doesn't Recommend
Negative Outlook

Other Reviews for Citrix Systems

  1.  

    Good to work at this place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Intern  in  Bangalore (India)
    Current Employee - Software Development Intern in Bangalore (India)

    I have been working at Citrix Systems as an intern for less than a year

    Pros

    Good Work, life balance. Employee Friendly

    Cons

    Less Career Opportunity for Interns

    Recommends
    Positive Outlook
  2.  

    Senior Software Test Engg - I

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Bangalore (India)
    Current Employee - Senior Software Engineer in Bangalore (India)

    I have been working at Citrix Systems full-time for more than a year

    Pros

    Great work-culture
    Immense respect for employees
    Competitive pay-structure.
    Work on different products/technologies

    Cons

    Nothing in specific. Overall a nice place to work

    Advice to ManagementAdvice

    Bit of more training opportunities

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Citrix Systems.

Worked for Citrix Systems? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.