City and County of San Francisco
3.6 of 5 22 reviews
www.sfgov.org San Francisco, CA 5000+ Employees

22 Employee Reviews (View Most Recent)

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Compiled documents and input property tax refund requests into the database.

1630 Account Clerk, Temp As-Needed Basis (Former Employee)
San Francisco, CA

ProsI like the various data research and challenging reasons why homeowners claim that they want or are entitled to their property tax reassessment refunds. I also like the repetitive balancing and primarily routine input descriptions into the database. An occasional opportunity to contact a homeowner for more of their record information and to thank him or her for this help makes for a positive short-term satisfactory relationship between the homeowner and the assigned employee.

ConsOftentimes homeowners' and assessment documents are incomplete, and the property owners sometimes may not entirely understand the the City and County of San Francisco's policy plus internal control and the time it requires to compile proper documentation for proper input to the dababase, obtain the supervisor's approval, and finally, obtain the controller's approvals in order to process their refund requests so accounting can cut and mail out the refund checks. I have even seen checks returned back due do incorrect mailing addresses because the affected homeowners have either moved away or does not occupy his/her property for some other reason. Back log orders and some time pressures make concentration to accurately submit request orders frustrating at times.

I would like to see more stability of the staff functioning. Temporary, as needed worker status (of up to every 6 months) means that the City must have their already overwhelmed permanent employees welcome and retrain the continuous pool of newly qualified candidates on an often frustrating level on an ongoing basis. This type of staffing situation makes necessary time off for vacation, family, sick time or vacations great challenges for the permanent workers and could even be very hazardous to their health and livelihoods, regardless of their tolerance levels.

Advice to Senior Managementi have no critical comments to state other than the fact that the human resources department observes how much personal and sick time affected employees may require off. The situation should be updated by the OSHA regulations on an ongoing basis. I think that the permanent worker status is more stable and productive and a less costly option in the end. Please also note that the Obamacare health reform is going into effect starting in January 2014 and may be considered a cost reducing option. Thank you.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Truck Driver

    Truck Driver (Current Employee)
    San Francisco, CA

    I have been working at City and County of San Francisco for more than a year


    Pros: I contribute to beautify the city Cons: I don't have a full time Advice to Senior Management: We need assigned time to wash vehicles Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
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    • Disapproves of CEO

     

    "burn 'em out and churn 'em out"

    Rec Leader II (Former Employee)
    San Francisco, CA

    I worked at City and County of San Francisco part-time for less than a year


    Pros: Sometimes you get to work in a park setting which can be chill. Many of… Cons: Hiring only for 975 hours, then they lay you off for a year. $13 an hour, no benefits, no opportunity for advancement. Management mainly hires… Advice to Senior Management: Listen to your employees. Offer opportunity for advancement, the current employment culture of working… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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