Claire's Stores

  www.clairestores.com
  www.clairestores.com
There are newer employer reviews for Claire's Stores

 

Overall, not a great place to work at for a career.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales Associate in Canton, CT
Former Employee - Sales Associate in Canton, CT

I worked at Claire's Stores

Pros

Good employee discount. Good hours.

Cons

Bad work environment. Management needed more training.

Advice to ManagementAdvice

Do not favor friends versus employees

No opinion of CEO

341 Other Employee Reviews for Claire's Stores (View Most Recent)

Sort: Rating Date
  1. 4 people found this helpful  

    Absolute worst job ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Third Key in Sioux City, IA
    Former Employee - Third Key in Sioux City, IA

    I worked at Claire's Stores

    Pros

    Amazing discount, 50% off regularly priced items
    Most associates were great to work with

    Cons

    Female dominated workplace, lots of cattiness!

    Way too much focus on ADS and UPT. It was a daily hassle and worrying of what my individual ADS would be. Returns tanked your ADS so people got really rude with customers trying to discourage returns/exchanges.

    There is never enough payroll for two people to work at the same outside of weekend evenings (Saturday/Sunday).

    You are always by yourself. They did not seem to care whether we got to take lunches or not. I many times worked 9:30 to 5 by myself without a break. The company did not seem to care because our state law did not require a break after 5 hours like most do.

    Never enough staff because there is never enough payroll to be given out to keep people. Half of the time I worked at Claire's it was me as a third key, my store manager, and a sales associate. I worked six days a week and on my "day off" I had to come in for an hour to give my store manager a smoke break.

    District Managers need to be more indepth that basic procedures are being followed. Several times the schedule for the week would end on Saturday night and you would not know what you were working the week ahead by that Saturday. SM are supposed to have schedules submitted to their boss two weeks ahead of time, but mine apparently did not notice or care.

    Advice to ManagementAdvice

    Get a better process of marking things down. You waste so much of your companys payroll and employees time making them scan each individual sku every month to see if it is marked down or discarded. Get with the times and have a printable list of each sku and how many there are of that sku for markdowns.

    Less focus on ADS as well. It makes working here so stressful. Everyone complains about it. Many times we are selling to children (14 and under) and it is really hard to "upsell" and add-on to a customer who only has $15 to spend.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Interesting..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Manager in Miami, FL
    Current Employee - Assistant Manager in Miami, FL

    I have been working at Claire's Stores

    Pros

    Fast paced environment if you enjoy that sort of thing. There is a lot of shipment to sort and customer service is top priority.

    Cons

    Secret shops occur a lot in the company, and sometimes information is fully transferred within the employees. Training is also a pain, seeing as payroll isn't always too great.

    Advice to ManagementAdvice

    Must be very patient, outgoing and customer service oriented. Not an easy job, and seeing as we hire 16 year old kids, it's even harder to manager.

    No opinion of CEO
There are newer employer reviews for Claire's Stores

Work at Claire's Stores? Share Your Experiences

Claire's Stores

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.